Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my earbuds are switching to speaker randomly or to my bluetooth speaker or the call will go mute and then either come back or just hang up and also hanging my phone up in the middle of a call

when I'm using my iphone with my earbud they are switching to speaker randomly or to my bluetooth speaker or the call will go mute and then either come back or just hang up and also hanging my phone up in the middle of a call....but that doesn't happen when i don't use the earbuds

iPhone 11 Pro, iOS 13

Posted on Apr 11, 2020 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2020 9:27 AM

Hello,

Check the charging port for lint or other debris:

How to clean your iPhone's charging port

Also see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

3 replies

my earbuds are switching to speaker randomly or to my bluetooth speaker or the call will go mute and then either come back or just hang up and also hanging my phone up in the middle of a call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.