You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch battery draining fast after 6.2.1 update

Since update 6.2.1 my iwatch 5 battery is draining very quickly within 2 minutes it has gone from 100% to 97%, then 97% to 92% within 5 minutes.


You can actually sit and watch the % go down like some ticking timer.


Apple needs to sort this out quickly as the watch is dead within about 3 hours. The watch is rendered useless.


No new apps added or changes made to the phone only the update.


Anyone found this issue since the update?



[Re-Titled by Moderator]

Apple Watch Series 5, watchOS 6

Posted on Apr 12, 2020 11:39 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2020 12:53 PM

Link here: https://support.apple.com/en-us/HT204568


click on iwatch app on iPhone.

once open click your iwatch, in my case Neils Apple Watch.


Then Tap the little i to the right of the displayed watch face.


then tap unpair iwatch.


then on your iwatch go into settings, general, reset, erase all content but remember to keep celluar settings when prompted. Once erased just reconnect to iPhone and restore from back up


80 replies

Apr 14, 2020 9:32 AM in response to Comus01

Update: I have had to disconnect my iwatch from my iPhone (back it up first) and then reset the iwatch wiping everything from it by going into settings, general, reset, Erase all content and settings. It asked if I wanted to keep cellular settings to which I tapped Yes.


Once completed I then reconnected it to my iPhone. iPhone asks to either set up as a new watch or restore the back up. Obviously I restored from back up.


Since doing this yesterday evening and charging over night my iwatch has now started to hold its charge. Since taking it off charge at 8:00hrs and wearing today it is still at 81% at 17:30hrs so appears to have been sorted the problem.


Worked for me so see how it goes if you have the same problem.

Apr 15, 2020 11:06 AM in response to DaniVelasco

Not sure on a 3 as I have the 4. I twice unpaired my watch from phone. Second time I reset the watch to delete all data and also to reset from backup rather then as a new watch- I did not back up watch but phone was good. Reset from a back up of another version other then the 6.2.1 first listed But once done the watch version was back to 6.2.1. I shut all notices off- deleted all apps and It holds battery now. Will slowly add in things I want one at a time to see if still holding. Hope this helps. It has with other folks above.

Jun 12, 2020 2:43 AM in response to bhat60

I have a series 2 and since the update I am having same issues. I haven’t been able to use my watch for more than 2 hours. Previously with workouts, using apps, etc., my watch would last at least a day and a half. It turns itself off randomly and won’t turn in until I put back on charger. Then it turns on saying I have 100% battery. Take it off and put on, 1 hour later I’m at 20% then it turns off again. Other times I put on charger and it won’t charge past 65%. Before update it charged and worked great. I’m so frustrated. I was told I could send it in for $250. Really Apple!!!

Jul 1, 2020 8:18 PM in response to Melinda3212

Unfortunately my series 2 is still having issues. I did chat with support and they recommended I do a phone call next. The tech said it could be my battery. My watch was fine before the update. No issues with charging or draining until after the update. It was immediate difference. Now it’s worthless. I’m beyond frustrated. I bought a new charger like they recommended. The watch will say it’s 100% charged, but once I put it on my wrist, it’s dead 2 mins later.

Jul 30, 2020 6:08 PM in response to Giggles4Life

Update**after the online and phone support. They stated it was my battery. I still don’t agree but I did pay $94 for battery replacement. That included shipping, part and labor. I was sent a replacement watch, apparently they don’t replace batteries. Now I could have used that money to upgrade but my watch has sentimental value (anniversary gift) and I have stainless steel version. Since getting the replacement I paired it with my phone, charged it but didn’t use it. Waiting for screen protectors. The replacement watch drained from 100% to 77% while sitting on my dresser while I was out for work. I was gone maybe 8 hours total. I did another chat because I didn’t understand why. I was told to unpair, shutdown, turn on and repair. I did do that. Today I left it at home again fully charged. I been gone 9 hours and battery is at 94% after returning. Regardless I still think the update did something to my watch to begin with. I went from being able to go almost 2 full days on a complete charge Pre-update to battery drain and charging issues immediately after update. I hope more people keep sharing their stories.

Also there was a video on YouTube about watches and when Apple says it’s a battery issue but might not be, look for it and try the steps if you’re considering repairing or replacing.

So far, since the update people have complained from series 2(me) through series 5 about the same issues after the update.

Aug 1, 2020 6:24 PM in response to Jakey82

Yeah, this thing has a way of returning in a couple of weeks. It would be great if in a month you can let us know how it's going! I have "fixed" this problem by resetting phone and watch a few times and it always comes back. I have not done a factory reset of both devices yet. I guess I'm incredulous that such a horribly destructive procedure is necessitated by a bug that Apple is not even acknowledging as real from what I can tell.

Aug 1, 2020 8:14 PM in response to Jakey82

Thanks! Yeah, that's where I am too. I have a lot of apps that track a lot of things, and resetting my phone to factory and reinstalling everything from scratch would be a horror show. I will look into it, though. I'm getting tired of the old "recharge to 100%, turn off, wait 30 minutes, restart" trick that works reliably but is a short-term fix.

Apple Watch battery draining fast after 6.2.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.