Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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gasman2fix Author

Level 1

8 points

I can not see my iPhone on my iTunes account.

As well as not seeing my iphone on my itunes account - devices, my photos do not sync to my Ipads.

Can anyone tell me how I can resolve this problem?

iPhone 6, iOS 12

Posted on Apr 13, 2020 8:59 AM

Best reply

Eric Root

Level 10

684,141 points

Posted on Apr 13, 2020 9:24 AM

On the phone, have you tried signing out of Settings/Your Name/iCloud, restarting the phone, and then signing back in?

Try going to iCloud.com using a computer browser to see if the items are there and which device they are from. That should show which device isn't syncing. On the device that isn't syncing, go to Settings/Your Name/iCloud and disable syncing. After a couple of minutes, turn syncing on. Allow time for the sync to complete. As a last resort, you can also try signing out of iCloud and then sign in again.

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I can not see my iPhone on my iTunes account.

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