Bluetooth Connectivity Issue "MacBook Pro (Retina, 13-inch, Early 2015)" while using Boot Camp Windows 10

Question

Level 1

9 points

Bluetooth Connectivity Issue "MacBook Pro (Retina, 13-inch, Early 2015)" while using Boot Camp Windows 10

Hi,

Can anyone help me with Bluetooth connectivity issue on Windows 10 while I use Boot Camp? I have a MacBook Pro (Retina, 13-inch, Early 2015) with MacOS Catalina. When I boot my Mac in Boot Camp Windows 10, all my Bluetooth devices have issue keeping the connectivity when I move them 2-3 feet away. They keep disconnecting. They all work fine when I connect to them through MacOS. I guess there should be a driver issue but I couldn't find anything to help me fix the issue. I updated the BootCamp but did not help either.

MacBook Pro 13", macOS 10.15

Posted on Apr 13, 2020 6:33 PM

Reply

Answer 1

Loner T

Level 9

59,536 points

Apr 14, 2020 12:33 PM in response to sanyafshar

Since you have the 7.35.x.x series driver, right-click on the adapter, select Properties -> Advanced. Look for Bluetooth Collaboration and enable it. Also, disable power management for both BT and WiFi adapters.

Reply

Answer 2

Loner T

Level 9

59,536 points

Apr 13, 2020 7:34 PM in response to sanyafshar

Do you have WiFi enabled in Windows? If yes, try to temporarily disable it?

Reply

Answer 3

Loner T

Level 9

59,536 points

Apr 16, 2020 7:21 AM in response to sanyafshar

sanyafshar wrote:

I have 2.4 & 5 GH Wi-Fi. I tried both of them and both lead me to the same issue.

Do you have the ability to turn off just the 2.4G temporarily and test? BT uses 2.4G. If you vacate 2.4G for Wireless, you should get better behavior with BT on 2.4G only, and Wireless on 5G only.

I ran the command and there are a lots of values in the generated html file. What should I do with these values?

Can you post the html to pastebin.com and post a link to it here?

Reply

Answer 4

Loner T

Level 9

59,536 points

Apr 15, 2020 5:18 AM in response to sanyafshar

In https://support.microsoft.com/en-us/help/4000462/windows-10-analyzing-wireless-network-report, look at the netsh wlan show commands. Do you have a dual-band wireless network?

Reply

Answer 5

Loner T

Level 9

59,536 points

Apr 14, 2020 4:27 AM in response to sanyafshar

What is the current version of the Wireless Network Adapter driver?

Reply

Answer 6

sanyafshar Author

Level 1

9 points

Apr 14, 2020 9:17 PM in response to Loner T

I applied all three recommended changes and also restarted the computer. The issue still persists.

Any other though? I tested both my Bose wireless headset and Beats earbuds and both of them still have problem. They work fine when I connect them to my other windows laptop.

Reply