You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple id showing a wrong number

Hello ,


i am trying to reset my phone but it keeps asking me for the trusted phone number . I believe the phone number is wrong which i do not recognise and it’s missing a digit as it only has 10 numbers instead of 11 here in the UK . What are the ways for me to recover my icloud without the trusted phone number ?

Posted on Apr 14, 2020 4:42 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2020 4:56 PM

Account Recovery (from Recover your Apple ID when you can’t reset your password

 https://support.apple.com/en-us/HT204921)

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”

 

Before beginning account recovery see: 

 

If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455

 

“Not sure where that email was sent? Here are some tips to help you find it.”

1 reply
Question marked as Top-ranking reply

Apr 14, 2020 4:56 PM in response to fadhila244

Account Recovery (from Recover your Apple ID when you can’t reset your password

 https://support.apple.com/en-us/HT204921)

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”

 

Before beginning account recovery see: 

 

If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455

 

“Not sure where that email was sent? Here are some tips to help you find it.”

Apple id showing a wrong number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.