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For months I have been marking a number of emails in my Junk folder in iCloud--even emails from me--as Not Junk. But that didn't seem to do the trick, so I took one sender (Minimania.com--parts for my classic Mini) and marked it as VIP. Now, those messages are still in Junk, but with a pretty star next to them. How do I fix this? How do I teach the system? It's insane.
[Edited by Moderator]
Subsequent messages from the same sender should be no longer automatically marked as junk. But if you want that specific message to be on your inbox, you can 'move' it to your inbox.
You can also check out this article on how you can correct false-positives: https://support.apple.com/en-us/HT202315
Or this article on how you can manage emails in icloud:
Manage junk mail in Mail on iCloud.com
I hope it helps.
Subsequent messages from the same sender should be no longer automatically marked as junk. But if you want that specific message to be on your inbox, you can 'move' it to your inbox.
You can also check out this article on how you can correct false-positives: https://support.apple.com/en-us/HT202315
Or this article on how you can manage emails in icloud:
Manage junk mail in Mail on iCloud.com
I hope it helps.
https://support.apple.com/en-in/guide/icloud/mm6b1a3f8a/icloud
create a rule for particular sender to move the mail .
Thanks, but apparently I wasn't clear enough: subsequent messages from senders that were marked as Not Junk are still going into the Junk folder. Every. Single. Time. I'm on the phone with Apple Support now. Apparently they are filing an RTA (request for technical assistance). Fingers crossed...
Unfortunately, that article is not applicable. This issue is on icloud.com, so it happens before anything ever gets to my desktop applications (eg, Apple Mail). The filtering is happening on Apple's server.
You have no control over the iCloud server mails are first received in inbox further you can create a rule to move the mail in trash folder , delete it immediately or after 30 days it is erased automatically , or it's your wish to keep in a folder .
I don't want to move anything to Trash--I am trying to get items incorrectly marked Junk out of the Junk folder and into my Inbox. Tech Support told me that what's been happening (e.g, messages from senders marked Not Junk are still showing up in Junk) should not be happening, so they've looped in their experts. Hopefully some good news Friday or Monday.
Oh I see. I hope it will be solved by the Support rep.
Fingers crossed...
Fingers crossed...
That's perfect--except I can't select Inbox to move a folder to... :(
How can permanently classify a sender as 'not junk'?
