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Level 1

8 points

Dell U4919DW / MacBook Pro - 5k Resolution Issue

Hi,

I've recently bought a Dell U4919DW screen that is connected to my late 2018 MBP through usb-c.

I'm not offered the option of selecting the 5120x1440 resolution under monitor configuration on OSX.

I don't want to be running the screen using two different input connection + PBP.

Since the resolution is supported by both the MBP and the monitor, how can I get it working?

Thank you.

Kind regards

MacBook Pro 13", macOS 10.15

Posted on Apr 16, 2020 9:39 AM

Top-ranking reply

Community+ 2024

Level 10

188,676 points

Posted on Apr 16, 2020 10:06 AM

rcastelao wrote:

Hi,

I've recently bought a Dell U4919DW screen that is connected to my late 2018 MBP through usb-c.

I'm not offered the option of selecting the 5120x1440 resolution under monitor configuration on OSX.

I don't want to be running the screen using two different input connection + PBP.

Since the resolution is supported by both the MBP and the monitor, how can I get it working?

Thank you.

Kind regards

Get help with video issues on external displays connected to your Mac - Apple Support  https://support.apple.com/en-us/HT201177

Using 4K displays, 5K displays, and Ultra HD TVs with your Mac - Apple Support  https://support.apple.com/en-us/HT206587

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