Dell U4919DW / MacBook Pro - 5k Resolution Issue

Hi,


I've recently bought a Dell U4919DW screen that is connected to my late 2018 MBP through usb-c.


I'm not offered the option of selecting the 5120x1440 resolution under monitor configuration on OSX.


I don't want to be running the screen using two different input connection + PBP.


Since the resolution is supported by both the MBP and the monitor, how can I get it working?


Thank you.

Kind regards

MacBook Pro 13", macOS 10.15

Posted on Apr 16, 2020 9:39 AM

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2 replies

Apr 16, 2020 10:06 AM in response to rcastelao

rcastelao wrote:

Hi,

I've recently bought a Dell U4919DW screen that is connected to my late 2018 MBP through usb-c.

I'm not offered the option of selecting the 5120x1440 resolution under monitor configuration on OSX.

I don't want to be running the screen using two different input connection + PBP.

Since the resolution is supported by both the MBP and the monitor, how can I get it working?

Thank you.
Kind regards



Get help with video issues on external displays connected to your Mac - Apple Support
 https://support.apple.com/en-us/HT201177



Using 4K displays, 5K displays, and Ultra HD TVs with your Mac - Apple Support
 https://support.apple.com/en-us/HT206587




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Dell U4919DW / MacBook Pro - 5k Resolution Issue

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