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i’ve been hoping to switch my region but itunes keeps telling me i have “at least one incomplete pass” and i have no idea what it is, not will it tell me. i thought about getting apple music but then cancelled it as i realized i couldn’t really afford it and when i did some research they said to wait for the three free months to pass. so i have. i cancelled it on january 15th, i’ve waited three
months now, what could it possibly be?
iPhone 6s, iOS 13
Hello HannahFrostbite and welcome to Apple Support Communities.
I see you are facing some difficulty changing the region associated with your Apple ID.
Change your Apple ID country or region - Apple Support
"Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process."
If you have a Season Pass for a TV series that has yet to run its course, this may explain that error message. Some users have reported that Apple Support has been able to cancel those passes in order to the region change to take place.
Contact Apple for support and service - Apple Support
Cheers.
Hello HannahFrostbite and welcome to Apple Support Communities.
I see you are facing some difficulty changing the region associated with your Apple ID.
Change your Apple ID country or region - Apple Support
"Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process."
If you have a Season Pass for a TV series that has yet to run its course, this may explain that error message. Some users have reported that Apple Support has been able to cancel those passes in order to the region change to take place.
Contact Apple for support and service - Apple Support
Cheers.
incomplete passes
