Audio got quieter on 2017 MacBook air 13-inch after connecting AirPods

I disconnected my AirPods and i'm now listening to music through my internal speakers and the audio on full volume is way quieter than before i connected my AirPods. anyone else? Any solutions for this?

MacBook Air 13", macOS 10.15

Posted on Apr 17, 2020 8:55 AM

Reply
1 reply

Apr 18, 2020 2:58 PM in response to helppp_11

Hello and welcome to Apple Support Communities helppp_11,


I see that you're having an issue with the level of volume coming from your Mac after disconnecting your AirPods. I'd be happy to look into this with you.


I know it's important to have your Mac working properly, so let's have you try some steps to isolate this issue you've been experiencing. First, restart your Mac and test to see if the issue remains. If the issue remains, try starting in safe mode and testing again. If the issue remains while in safe mode, try creating a test user and testing once more. The articles below will guide you through those steps, if needed.


How to use safe mode on your Mac


How to test an issue in another user account on your Mac


Let me know how this goes and if you notice any changes.

Have a great day!

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Audio got quieter on 2017 MacBook air 13-inch after connecting AirPods

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