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The phone warmup and touch didnt work

hello guys

i have problem with my Xs max 512gig

when i use my phone long time ,after 30minutes it warm up that i cant keep it on my hand and the screen was frozen and dont work till i lock and unlock the phone or go to home screen and back

what should i do?

we havent any apple store or repair store in our country

iPhone XS Max

Posted on Apr 19, 2020 12:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2020 12:39 AM

I am not aware of the ambient temperature in your area --> Keeping iPhone, iPad, and iPod touch within acceptable ...

Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. 

1 reply
Question marked as Top-ranking reply

Apr 19, 2020 12:39 AM in response to AliArhami

I am not aware of the ambient temperature in your area --> Keeping iPhone, iPad, and iPod touch within acceptable ...

Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. 

The phone warmup and touch didnt work

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