My bootcamp windows 10 will not shut down - it just spins and says 'shutting down'. I've left it overnight and it's still spinning in the morning. Won't restart either, the same thing happens. I've searched these forums and others but can't find a solution.
Windows, Windows 10
After a long time playing around, I found that the issue was being caused by iCloud for Windows. I had to deactivate iCloud Drive and the computer will now shut down.
After a long time playing around, I found that the issue was being caused by iCloud for Windows. I had to deactivate iCloud Drive and the computer will now shut down.
Your USB RF Receiver is the root cause of the issue. You may want to talk to Logitech. They should have a driver update. The USB Receiver should allow the shutdown.
There is a setting on USB related to Power Management. Can you post the current setting? Windows should be allowed to turn off the RF Receiver down, otherwise it will hang during shutdown.
Do you have Windows Fast Start enabled?
Are you able to shutdown using the Power Button? If yes, are you able to power up and switch to macOS?
What is the year/model of your Mac (do not post he serial number)?
Are there any unknown devices in Windows Device Manager?
zqchqry wrote:
It did shut down that one time, but the issue is still occurring without the Logitech receiver being plugged in. It hasn't been plugged in at all since the successful shutdown.
Do you have any other external peripherals connect to the Mac - except Keyboard/Mouse?
Also my default OS seems to have changed to Windows, is this due to NVRAM/SMC resets?
Are you able to switch to macOS using Bootcamp Control Panel?
Reset NVRAM or PRAM on your Mac - Apple Support will change
"Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, and recent kernel panic information. The settings stored in NVRAM depend on your Mac and the devices that you're using with your Mac."
I have a magic keyboard and magic mouse. I also have another wireless mouse with a USB receiver. I did consider that USB ports may be preventing shutdown and tried removing the USB receiver prior to shutdown with no luck.
So it seems I was wrong. It did shut down that one time, but the issue is still occurring without the Logitech receiver being plugged in. It hasn't been plugged in at all since the successful shutdown. Also my default OS seems to have changed to Windows, is this due to NVRAM/SMC resets?
Fast startup is not enabled.
Yes, that’s the only way I’ve been able to switch partitions
macOS is already set as the default OS.
No, it's not enabled.
2017 iMac 27"
Bootcamp Windows 10 doesn't shut down
