rainier241 wrote:
I've bought my new 16'' MacBook Pro about 4 months ago. I handle it with absolute care, I put it in a microfibre laid laptop sleeve. And I frequently clean the screen using Apples guidelines.
I clean the screen so frequently because every time when I close the laptop the keyboard's keys are visible on the screen, as if they're pushed against the screen when the laptop is closed. And I like my laptop screen clean.
I tried to remove the dots with a microfibre cloth but that did not seem to work. What can cause this and is it covered under warranty?
https://discussions.apple.com/content/attachment/097cc648-dbd1-47e7-910f-b4b8589b7aea
You will have to take it in for assessment— there is nothing definitive I can say here about your screen...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
Call (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE.