Apple Music draining battery

Hi,

I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.

What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!

iPhone 8

Posted on Apr 21, 2020 5:59 AM

Top-ranking reply

mr_woodpecker Author

Level 1

29 points

Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

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182 replies

roody102

Level 1

20 points

Jul 8, 2020 2:08 PM in response to Radio Free Kevin

yes

Jul 8, 2020 2:18 PM in response to canon.tk

I just installed the iOS 13.6 beta, and downloading seems to be working properly again. I'm going to keep an eye on the battery consumption.

roody102

Level 1

20 points

Jul 8, 2020 2:27 PM in response to Radio Free Kevin

Please, keep us informed!

dislover

Level 1

19 points

Jul 8, 2020 4:14 PM in response to mr_woodpecker

Mine started on July 5th. I have turned off background refresh and it makes no difference.

Dovid1

Level 1

4 points

Jul 9, 2020 1:20 AM in response to mr_woodpecker

Same is happening to me!

so annoying

roody102

Level 1

20 points

Jul 9, 2020 7:48 AM in response to Frostipops

So it seems like some of our phones are getting back to normal. Maybe it's not us, but Apple noticed and reverted changes from few days ago.

Jul 9, 2020 9:32 AM in response to roody102

Guess we can test roody102’s theory of Apple-side changes by switching settings on again and seeing what happens!

Jul 9, 2020 11:58 AM in response to MacShield18

My phone has fixed itself almost immediately after I posted this. I didn’t change any of the settings on my phone to fix it either.

Jul 9, 2020 12:11 PM in response to MacShield18

Seems like the Apple Music downloading music issue has been fixed on Apple servers as of this morning. Thanks all!

dman7646

Level 1

4 points

Jul 9, 2020 12:26 PM in response to mikelach2

Seems to definitely be fixed here!

awsii

Level 1

4 points

Jul 10, 2020 7:00 AM in response to mr_woodpecker

Same problem here. Phone has been draining and getting hot, since working from home I barely touch it. I have turned off background refresh.

Alishar

Level 1

12 points

Jul 10, 2020 11:13 AM in response to Frostipops

It just all started working and has been rock solid for 24 hours. I feel it has been fixed. Hope we get an actual/official reason. I’m curious.

Jul 10, 2020 4:08 PM in response to Alishar

i tried a hard reset and my phone was heating right back up as soon as I powered it back on.

so frustrated right now

Jul 13, 2020 2:46 PM in response to mr_woodpecker

I have exactly the same problem: 63% battery usage by music app within the last 24 hours and I haven’t even listened to music once during that time. Music app was also force quit before that.

Jul 17, 2020 6:05 PM in response to mr_woodpecker

The music app is draining my battery on my new iPhone 8 and I’m not even playing music

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Apple Music draining battery