Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

182 replies

Jul 7, 2020 5:17 AM in response to SLSheriff

> I'm having this same issue, but from what I can see, I don't have any music trying to download actively.


You may not see, but it seems, like even without any circle spinning in the app, it does try to connect with the server on and on.


> For those of you who have deleted the music app and redownloaded, did it delete all of your music?


No. Not from ICML, nor even from my phone - after reinstalling the app, You can see same stuff downloaded. But that might differ, depending od Your preferences. You should be able to access Your music and re-download it anyway, when all of this is going to be resolved. Right now - I would't bet on it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music draining battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.