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Level 1

8 points

App tv app

I just got a new tv today and when I go on the apple app it just says loading then turns off

Posted on Apr 21, 2020 9:25 AM

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Community+ 2024

Level 10

142,860 points

Posted on Apr 21, 2020 2:27 PM

new tv

What TV would that be?

“loading”

- Check for app updates.

- Check for OS updates/firmware updates for the TV.

- Verify the network connectivity. If it can’t reach the servers, then loading will not succeed.

- Do not use VPNs or non-standard DNS settings.

- Verify the time and date settings, and time zone. Secure connections require reasonably accurate timestamps between client and server.

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