Front Camera not working following IOS 13.4 update

A new phone will not fix the problem unfortunately. They replaced my phone and after I recovered all my files, the problem was still there! Interestingly enough about a couple weeks later, the problem magically disappeared, and I have no idea why. I hadn't done a thing. I was at 13.4.1 when this initially happened

So, quick update really cool. Since I'm on my wife's village for a few days away from home, I was waiting to go home to sent the phone for replacement. And, as happened to you, same happened here: camera is now working!!!

This is really odd, and it is working flawlessly - did not upgrade ios, only updating apps as they arrive.

btw, this happened in version 13.6.

Nothing has changed. They need to update it. My front camera doesnt work and it keeps telling me to restore my phone. It's so annoying. I cant go on my front camera on snap and ig etc but normal camera is normal

Man this bug is awful. I buy, repair, and sell phones and I just recently sold a phone they had this issue. I checked everything out with full diagnosis and testing before I put it up for sale. They set the phone up that night and messaged me saying that their camera works fine on camera app but not on any 3rd party apps. I told her 3 different things to try only to find this thread and realize it’s totally a software issue. Y’all, don’t let Apple con you into paying for the repair. It’s not your phone; it’s not you. We just have to wait for a update to be released.

[Edited by Moderator]

I had this happen, front camera working in Camera but not it Facetime, Zoom etc. I broke the front camera while replacing the screen (easy to do on a clumsy day) and the replacement camera was not a genuine Apple part ( bought it on Amazon).

I’ve now changed the camera for one from a more reputable supplier and everything is working.

What iOS are you running? I don’t believe that’s my case because I’m almost 100% sure that I have Apple camera. Plus, everything worked fine before the update. Unless you are saying that you have this iOS. This thread is about 13.4, but the phone I was talking about is on 13.7

I had to refund her after not being able to figure it out :(. It was a sad day for both of us. I just hate it because now I have to wait until a new software update comes out before I can even sell the phone

I’ve just bought a 2nd hand IPhone 7 and I’m having the same issue, tried updating but still no fix for it. I’ve only just started with apple after years with android. Should have stayed with Android as apple clearly don’t care unless you have the latest model

I fixed this by changing the front camera twice. The first replacement from a well known internet seller of everything had the same issue and they refunded me. After phoning round to check I found a supplier with a fully compatible camera and that fixed it.

Facetime and Zoom worked immediately but WhatsApp had to be deleted and after a hard restart, reinstalled.

It is easy to damage the camera cable when replacing the screen which is why many iPhone 7 s have got non-OEM cameras and lots of these are not 100% compatible with IOS after 13.5.

I have had this same problem for a year and a half. I have a iPhone 7+ And the front camera only works in camera app. I have reinstalled apps at least 1000 times over the year because that is the only way I can get them to work. I refuse to buy a new phone. I feel like this was done on purpose so people were forced to buy new ones. This is bs apple and it should be fixed.

Have you had a screen replaced? It is very easy to damage the front camera when doing that.

In my case it wasn't Apple's fault it was the makers of the replacement cameras who were not doing a thorough job.

same thing is happening to me hopefully they fix it soon

Has this problem been fixed yet ?

TrooBloo86 Said:

"Is there a link that is not for Mac but for iPhone?"

-------

Go Here: Feedback - iPhone - Apple

Here, https://www.apple.com/feedback/iphone.html

Select: "Bug Report" for the "Feedback Type"