Reminders - cannot create a subtask
I am unable to make a task a subtask of another using Reminders on both iPhone as well as on my Mac. Both are connected to iCloud and only icloud and tasks are syncing between the devices properly.
On the Mac (10.15.4), if I right-click on a task, the "Indent Reminder" and "Outdent Reminder" are greyed out. Dragging one task on top of another does nothing.
On my iPhone (IOS 13.4.1) swiping right on a task does nothing at all, so there's no option to indent/subtask. Dragging one task on top of another does nothing.
I don't see any way to accomplish this with the web UI, not that it would be an acceptable workaround in the long run.
I see no settings on any device that I can change that would correct this behavior. How can this functionality be enabled?
Mac mini, macOS 10.15