I can't connect my Mac to a CanonMX310 printer

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gis128 Author

Level 1

12 points

I can't connect my Mac to a CanonMX310 printer

Apparently there is no driver for the OS Catalina Version I have

Cannon say The driver may be included in your OS or you may not need a driver.....

Still doesn't work

MacBook Air

Posted on Apr 22, 2020 11:25 AM

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Answer 1

Top-ranking reply

Kappy

Level 10

362,007 points

Apr 22, 2020 11:38 AM in response to gis128

Canon has suspended Mac support for many of their printers. Thus, older drivers are not being updated as macOS is upgraded. If there is no Catalina driver at Canon's support site, then you might see if you can find a driver here: Gutenprint Supported Printers.

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Answer 2

Urquhart1244

Level 10

146,226 points

Apr 22, 2020 11:43 AM in response to gis128

Canon PIXMA MX310 - Canon Support

Available drivers: 0

Your operating system: macOS 10.15 (Catalina)

Unfortunately your device is no longer supported under the selected operating system.

This product is compatible with the following operating systems: OS X 10.9 (Mavericks), OS X 10.8 (Mountain Lion), Mac OS X 10.7 (Lion), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.5 (Leopard)

“Device no longer supported” seems to be the key word. Software support seems to be abandoned in 2014 (Yosemite) already for this 2007 product.

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Answer 3

Old Toad

Level 10

215,346 points

Apr 22, 2020 12:40 PM in response to gis128

The open source Gutenprint drivers do support your printer. Download and install the driver from this link: Gutenprint.

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Answer 4

gis128 Author

Level 1

12 points

Apr 22, 2020 1:17 PM in response to Old Toad

thanks but I don't know witch one.....

And also they said

Installation problems with MacOS 10.15 "Catalina"

October 23, 2019 - We are aware of installation problems that many people are having on MacOS 10.15 "Catalina". We are working on this problem, but do not have a timeline for resolution at this time. We will update this as appropriate.

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