Audio Problems in iTunes

audio works on my pc but not in itunes


Windows, Windows 10

Posted on Apr 22, 2020 6:24 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2020 4:14 AM

Go into Windows 10 settings and check the volume there. Hopefully, your options will be the same as mine:

  • start a piece of music playing in iTunes
  • click on the notification icon in the bottom right corner of the Windows screen
  • click on All Settings
  • click on System (display, sound, notifications power)
  • click on Sound
  • We'll assume that the Output device on this screen is ok. My laptop has only one option on Output (and that's Speaker/Headphone)
  • scroll down the screen to Advanced sound options (and click on the text below it, which says App volume device preferences
  • towards the bottom of the page, is there a heading for App / Volume, which includes one for iTunes? If so, make sure that volume is turned up as well.
3 replies
Question marked as Top-ranking reply

Apr 23, 2020 4:14 AM in response to BarbieBug63

Go into Windows 10 settings and check the volume there. Hopefully, your options will be the same as mine:

  • start a piece of music playing in iTunes
  • click on the notification icon in the bottom right corner of the Windows screen
  • click on All Settings
  • click on System (display, sound, notifications power)
  • click on Sound
  • We'll assume that the Output device on this screen is ok. My laptop has only one option on Output (and that's Speaker/Headphone)
  • scroll down the screen to Advanced sound options (and click on the text below it, which says App volume device preferences
  • towards the bottom of the page, is there a heading for App / Volume, which includes one for iTunes? If so, make sure that volume is turned up as well.

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Audio Problems in iTunes

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