Mail not syncing properly on iPad mini

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Level 1

8 points

Mail not syncing properly on iPad mini

I have 2 mail accounts which sync mail through IMAP. I use these mail accounts on my iPad mini, iPhone 11 Pro and MacBook.

In recent times, it happened repeatedly that the iPad synchronisation failed partially. Some mails I delete on the iPad are not synchronised with the mail server and so not visible on the iPhone or MacBook. A couple of times, I deleted the account, rebooted the iPad and created the account again. This resolves the sync issue for a couple of days/weeks until it reappears. I also tried to setup the iPad from scratch and restore all data from iTunes backup. Same situation.

The iPhone and MacBook have no issues. So it has to be related to the iPad. Any ideas how to resolve this?

iPad mini 5 Wi-Fi

Posted on Apr 24, 2020 7:40 AM

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Answer 1

Apr 24, 2020 8:39 AM in response to Belinda_BB

Start by contacting your mail provider or looking at their support site.

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Answer 2

Apr 24, 2020 10:18 AM in response to Belinda_BB

Already checked and they said what?

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Answer 3

Belinda_BB Author

Level 1

8 points

Apr 24, 2020 10:17 AM in response to razmee209

allready checked. The fact that only one device (iPad) faces the issue with the same account, the issue is more likely on the iPad side. Other unseres with accounts on the same mail server also using iPad, iPhone and Macs Never faced the issues I have with my ipad

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Mail not syncing properly on iPad mini

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