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ID still greyed out on iPhone 7, how do i get this back so i can change things?

ID greyed out on iPhone 7, i've tried on/off restarting, but still can't get in to ID


iPhone 7, iOS 13

Posted on Apr 25, 2020 5:25 AM

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Question marked as Best reply

Posted on Apr 25, 2020 7:57 AM

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device.     


If necessary


Hard reset.        


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any Screen Time restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.     

4 replies
Question marked as Best reply

Apr 25, 2020 7:57 AM in response to jffrench

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device.     


If necessary


Hard reset.        


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any Screen Time restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.     

ID still greyed out on iPhone 7, how do i get this back so i can change things?

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