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Help With setting up refurbished Mac

MAC GENIUS’ NEEDED


Bought a refurbished Mac off amazon. Went to turn on and was able to put my info in. After running what seemed to be the last start up screen a flashing ‘question mark’ folder appeared.


Looking into that I tried the ‘command r’ method and went to reinstall the OS. However there was no disk for me to choose to start it up.


I then went into the utility disk panel and found 1 disk that is all greyed out (tried to erase). Still no luck.


I feel like I’m running out of options and if anyone could shed some clarity that would be amazing. Thanks!

MacBook

Posted on Apr 26, 2020 2:01 PM

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Posted on Apr 26, 2020 2:16 PM

You need to do it from Internet Recover .


How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904




4 replies

Help With setting up refurbished Mac

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