I have gone into the my daughters screentime and set app limits, down time, and all catagories to 1 min. and "block at end of limit" . Tiktok and Episode game are still up and running on my daughters phone. PLease advise why these apps STILL run and how to limit.
I have had this incredibly frustrating problem twice now -- I've actually had two problems: 1) not all apps are blocked at downtime, and 2) apps aren't blocked after the time limit is reached. Finally, after HOURS of time trying to fix the problem, I finally figured out something that worked! In the hopes that this might help others, I wanted to post my solution.
Step 1: from the parent's phone, turn off screen time for the child's account. Settings->Screen Time->Child's name->Turn Off Screen Time (scroll to the very bottom to find this)
Step 2: from the child's phone, go into settings and sign out of the phone. Settings->Child's name (at the very top)->Sign Out (at the very bottom). This didn't change any of the contents of the phone (at least it didn't for me), it just removes your child's apple ID from the phone.
Step 3: (this one might not be needed, but I did this part too, so just in case) power down the child's phone and keep it off for one or two minutes.
Step 4: power the child's phone back up, and sign back in using the child's apple ID. Settings->Sign in to your iPhone (at the top).
This completely cleared all the Screen Time settings from the phone and reset it back to what it looked like when everything was new. From there, I just went through the normal steps for setting up Screen Time for the first time. When it was set back up, the problem with screen time not blocking apps was gone ... at least for now.
My child only has one Apple device (the phone), so I don't know if it would be more complicated with more devices. Maybe you have to do it for all of them simultaneously?
At any rate, good luck -- I hope this helps!
We had set a 1hr limit for TikTok and Snapchat. However usage (mainly TikTok) was between 2 and 4 hours. TikTok and Snapchat were not 'allowed apps' either. Screen time is running on our daughter's phone and the usage reported there matches our parental phone. We have followed a post which advised disabling screen time, restarting the phone, and reenabling screen time. We will see tomorrow if it has worked. However, judging by the number of parents with this problem we are not too hopeful. Will post what happens.
The best I’ve been able to do is limit them through the Tik tok app.
I have the same issue with Tiktok and Snapchat, being the only two where screentime is not blocking access. The provided link above is not providing the necessary information to solve. Problem is persistent.
I am also having this problem. My son and I decided on a specific amount of time for all of the apps he uses. We set the AppLimit and downtime. I was curious about the settings, so I checked the next day and those two specific apps disappeared from the AppLimit area. I did set a password that he DOES NOT know. I cant figure this out and I have been an IT professional since 1996.
I am having the same problem with Snapchat, Tik Tok and FaceTime. I’m going low tech until Apple solves this. I will take my daughters phone when it is in downtime and return it to her in the morning.
I’m going to try this. The only success I’ve had with Screen Time is to turn it on and configure it only from the child’s phone.
If you do that, nothing can be changed or viewed from the parent’s phone because the parent’s phone does not acknowledge that screen time is on.
Yay Apple.
Except when you give them more time in TikTok and then try to turn the time limit back on, it won’t work. That is then compounded by the fact that Screen Time doesn’t block the app like it is supposed to.
I don’t have family sharing setup so I can’t answer that question. But when you fist setup screen time it will ask you who’s device it is. If you just disabled all screen time setting and start again it should ask you who’s device it is.
Yes these steps just worked for me. The other trick was setting back up screen time on child’s phone. I wonder if having the WiFi parental app Circle causes an issue as that can stop WiFi to the child.
What a pain Apple!!!
Same issue and it’s been going on for a long time. Every update I hope it’s fixed. Select tiktok or another subset of a categorie’s apps and screen time loses the settings overnight, letting the app skip the limit. With the social media category tiktok is the only one I wish to set a time limit on as I don’t want to block the whole category. I haves similar issue with games in the education category, but tiktok is the big issue for me. Surely Apple is aware of this as lots with the same problem and it seems to mean screen time is a bit broken. It makes screen time management pretty much a full time job
Exact same issue. Won’t grey out when screen time achieved. Other apps do, and all are picked as selections for blocked access. Still Tik Tok and Snapchat.
Well it seems that Apple has no answer for this issue. I agree with others in that what’s the point of “Screen Time” if it doesn’t block the social media apps? Come on Apple, give us an answer!
You can add a password from Tik Tok by accessing "Digital Wellbeing" into the app, where all the accounts settings are.
Same issue for me and my daughter’s phone — restricts everything except TikTok, Snapchat and Instagram. I mean hello! What’s the point of screen time then?! No matter how many times I delete the time limit and reset it never restricts these apps (and no they are not on the “always on” list). This is driving me insane! Help!
I've watched and read Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
I'm still not able to block TikTok and Snapchat on my daughters phone. It doesn't 'grey' out when all the other Apps are 'grey' and not accessible. Please advise. Thanks!
Parent Control- Screen time not working for tiktok and Episode APP
