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Parent Control- Screen time not working for tiktok and Episode APP

I have gone into the my daughters screentime and set app limits, down time, and all catagories to 1 min. and "block at end of limit" . Tiktok and Episode game are still up and running on my daughters phone. PLease advise why these apps STILL run and how to limit.

Posted on Apr 27, 2020 9:18 AM

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Posted on Nov 1, 2020 1:32 PM

screentime doesn’t work for tiktok Snapchat Instagram and YouTube — for both downtime and time limits. Don’t waste your time with so called apple support, as they font know how to fix the problem. I’ve reached the conclusion that Apple doesn’t care to fix the problem and is engaging in false advertising and consumer fraud regarding screentime. Apple — when are you going to fix this problem?

98 replies

Jul 25, 2020 7:42 PM in response to IngridGS

IngridGS wrote:

Nothing in particular. I think they are making changes slowly so they may fix some but not all as they go along :-/

If it "just started working" that suggests Apple changed nothing, but the app itself made changes to it's code to be included in Apple's Screen time processes.


It needs to be understood that Apple does not just send "fixes" in the background without your knowledge and agreement. All changes to iOS & native apps are sent via iOS updates which you agree to.

Aug 23, 2020 9:19 PM in response to katharine257

I too have been fighting the issue of screen time not locking SnapChat, TikTok and sometimes Instagram. It is very frustrating when you set the app limit to 2 hours a day and when you check screen time for those apps they have been on it for 5 hours. HELLO, we need answers. I have deleted the app limit, turned off screen time limits, done everything everyone has suggested and still fighting this battle. I am about to look into other apps that will help control the amount of time my child

spends on social media. It’s sad that Apple won’t step up to the plate and help us out!!

Sep 9, 2020 5:40 AM in response to katharine257

I have had this incredibly frustrating problem twice now -- I've actually had two problems: 1) not all apps are blocked at downtime, and 2) apps aren't blocked after the time limit is reached. Finally, after HOURS of time trying to fix the problem, I finally figured out something that worked! In the hopes that this might help others, I wanted to post my solution.


Step 1: from the parent's phone, turn off screen time for the child's account. Settings->Screen Time->Child's name->Turn Off Screen Time (scroll to the very bottom to find this)


Step 2: from the child's phone, go into settings and sign out of the phone. Settings->Child's name (at the very top)->Sign Out (at the very bottom). This didn't change any of the contents of the phone (at least it didn't for me), it just removes your child's apple ID from the phone.


Step 3: (this one might not be needed, but I did this part too, so just in case) power down the child's phone and keep it off for one or two minutes.


Step 4: power the child's phone back up, and sign back in using the child's apple ID. Settings->Sign in to your iPhone (at the top).


This completely cleared all the Screen Time settings from the phone and reset it back to what it looked like when everything was new. From there, I just went through the normal steps for setting up Screen Time for the first time. When it was set back up, the problem with screen time not blocking apps was gone ... at least for now.


My child only has one Apple device (the phone), so I don't know if it would be more complicated with more devices. Maybe you have to do it for all of them simultaneously?


At any rate, good luck -- I hope this helps!


Sep 11, 2020 5:54 AM in response to dmniels

i noticed something interesting after I turned off screen time for my child's account and turned it back on from my “parent” phone. The name of the TikTok application was updated to a new name “TikTok-Trends Start Here”. This may explain why I had it working at one point and then all of a sudden screen time stopped limiting TikTok. If TikTok is changing the name of their app on a random basis and Apple’s Screen Time doesn’t recognize that name change without a reset, it’s going to keep “breaking” for everyone.

I’m going to see if this works and let everyone know.

Sep 13, 2020 10:02 AM in response to Gpbourgeois

Having the same issue and noticed the name thing too. I am so frustrated. I’m turning everything else off until she will give me her phone and let me try to fix it. I am SO tired of battling screen time. Most kids do not regulate themselves and TikTok is so addictive she’s watching it for hours. Let us know if you figure out anything re: the name.

Sep 15, 2020 9:02 PM in response to Griffter18

The “parental

controls” in TikTok are almost as useless as Screen a Time. Yes they have time limits but the content filter is ridiculous. It DOESN'T filter inappropriate content and the remedy provided is to report the video that is inappropriate, but when you try to do that it gives you a list of reasons, none of which apply because the poster is not violating TikTok’s rules. It’s usually an age-related issue.

Oct 5, 2020 8:44 AM in response to katharine257

I have this same problem and it is quite frustrating.

as it does not work properly, here is what I am doing now, I tell my kid that if I notice he goes over the time limit, I will change the age limit on his phone of all apps to 3+, it will cause the disaperance of almost all apps.

As the kid does not like it, he now make sure he stays within the limits I gave.

I also deactivated the possibility to uninstall an app so he cannot reset the time limits.


Its a shame apple is not doing anything to fix properly the screen time that has never worked propertly since I got to use it!

Parent Control- Screen time not working for tiktok and Episode APP

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