live photos not able to be received on text?

Can anyone advise me as to why my iphone 11 does not receive my daughter's photos messaged as live; no circle even appears for me to press.

iPhone 11, iOS 13

Posted on Apr 27, 2020 12:20 PM

Similar questions

Photos on iMessage Just recently my iPhone12 is not receiving photos and when I send live pictures to a friend on imessage she can’t see it. Help please? Thank you
9946 3
iPhone won't send or receive photos from non iPhone users after iOS update My iPhone updated to 16.6 a few nights back. First it would not send or receive photos from non iPhone users. Suddenly yesterday, it rectified itself. Today, the Home Screen and Lock Screen are black. The apps are visible but the screens are black. Does anyone know what is going on? Please advise! [Re-Titled by Moderator]
1326 2
Unable to receive photos via Messages on my iPhone MY NIECE IS TRYING TO TEXT SOME PHOTOS TO ME AND NOTHING IS SHOWING UP IN MY MESSAGES AND PHOTO SECTIONS. ALSO, SHOULD WI-FI BE ENABLED ON MY CELL? I RECEIVED A REGULAR TEXT BUT NO PHOTO TEXT. ANY HELP? [Re-Titled by Moderator]
281 1

1 reply

Apr 27, 2020 4:18 PM in response to lesk58

Are you sure it is a live picture?

If you don't see the circle at the top left, or don't see small video when you hold down on the picture, then it isn't a live picture.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

live photos not able to be received on text?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up