You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

My Face ID was not working so I reset it and now it won't even allow me to set it up. It continuously says "move iPhone higher/lower".

iPhone XS, iOS 13

Posted on Apr 27, 2020 4:29 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2020 4:35 PM

See this for troubleshooting, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and if this does not work, then contact Apple Support, Get Support

1 reply

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.