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dougah98 Author

Level 1

36 points

15" 2016 MacBook Pro Backlight Service Program?

My 15" 2016 MacBook Pro is having display problems identical to the ones described in the Backlight Service Program for 13" 2016 MacBook Pros (https://support.apple.com/13-inch-macbook-pro-display-backlight-service). Despite the fact that people have reported similar issues across both models elsewhere online (a quick google search for "MacBook Pro Flexgate" shows this), only 13" models are included in the relief program for whatever reason. I am not particularly eager about potentially paying hundreds of dollars for a display repair due to an inherent flaw in the machine that has been openly acknowledged in some models from the same year. I was wondering if there was a reason for this decision to exclude 15" models from the program and if there is anyway to expand coverage for these models?

MacBook Pro with Touch Bar

Posted on Apr 28, 2020 12:27 PM

Top-ranking reply

baskar129

Level 1

6 points

Posted on Aug 17, 2020 11:25 AM

Exact same problem with my 15" 2016 MacBook Pro. Problem was intermittent earlier and did not care to take it for service. Apple care expired on Dec2019. Apple refused to fix it. Hope to see they extend the 13" program to 15" as well.

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Similar questions

146 replies

Oct 7, 2020 6:02 PM in response to grimiart

I actually went out and bought a Samsung 24" and it seems to be working fine. Wish I didn't have to spend the money. But there you have it. Work gotta get done.

grimiart

Level 1

9 points

Oct 19, 2020 12:50 PM in response to Douglas Sloan

It is a defect part issue... NOT user carelessness issue. So that, Apple has to begin to open program to fix it.

Mickwah

Level 1

22 points

Nov 3, 2020 6:31 PM in response to dougah98

Same thing here, just noticed it but not sure how long it may have been out for. Shadowed 'fan' every 35~40mm along the bottom edge of the retina screen. MacBook Pro (15-inch, 2016).