How long does preparing to ship take?

Here's how it went for me. I know when trying to research the same topic as you this is the sort of answer I was looking for.

I ordered a 27-inch iMac with a memory upgrade. The whole process took 13 days for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me.

Order Placed: July 22nd

Processing: July 23rd

Card Charged: July 25th

Preparing to Ship: July 28th

Shipped: July 29th

Delivered: August 4th

how long did it take to switch from processing to preparing to ship? i just ordered a macbook air on the 30th and it's still processing but it's supposed to arrive on friday earliest and i'm impatient and scared that if it takes too long the funds won't be available on the card

Hi  applepro2020,

Thanks for coming to Apple Support Communities for help today with shipping for your new MacBook Air. You can reach the Apple Online Store through this link: Contacting Apple. They would have the best information for you regarding shipping.

Have a fantastic day!

How soon did you get yours? I ordered the exact same Macbook you did yesterday. It says it’s goanna come in on around August 12-14 which is right before I start classes. I’m scared it’ll come in late.

I ordered my MBP on the 19th and today I woke up to “preparing to ship” with the funds charged on my card. Today is the 6th of August so it took about 2 1/2 weeks to process.

Hoping to have it shipped soon - my delivery estimate is August 13-20.

My 13-inch MacBook Pro - Space Gray

Hardware:

2.3GHz quad-core 10th-generation Intel Core i7 processor, Turbo Boost up to 4.1GHz

Intel Iris Plus Graphics

32GB 3733MHz LPDDR4X memory

1TB SSD storage

Was placed on 5/16, and moved to preparing to ship only today 6/1. Estimated arrival 6/11 to 6/18. Hopefully sooner.

Good to hear - mine shipped this morning at 4pm China time, already in the US waiting to clear customs. Estimated arrival on or before the 9th. Original projected arrival time from Apple was the 10th-17th for me. $1800 model with the i7 upgrade.

I am having the same problem a placen an order for a macbook pro on the 27 of july and today i got an email telling me that the delivery date has change at it will be arriving from september 2 to 11. I called customer service and they cant tell me why. Worst customer service ever. If i knew that the mac will take almost two months to arrive i wouldnt even place the order. I start classes next monday and i am not getting my mac.

if you guys have the option to pick it up at the store do it.

Hope you will get yours sooner than new expected day. I ordered mine 8/6 and just today it moved to prepared to ship from processing stage. Hope they ship ASAP. I suppose to receive between 8/12 to 8/14...

I know plenty of people are searching for answers and stumbling across this thread (like myself) so I wanted to give as much info as I can to help you out.

Ordered: July 31

Card Charged: August 7

Preparing to Ship: August 10

Shipped: August 11

-Arrived in ZhengZhou China on the 12th and stayed for 2 days.

-Arrived in Korea on the 14th

-From here it’s expected to go to Alaska, Memphis, then to me. Estimated delivery August 19th.

Based on other comments/stories/reddit posts I would say you can definitely expect the process after it ships to take at least 7 days. Longer if there’s issues with customs/bad weather/or you’re in a highly impacted Covid area.

As someone who is out of work until their laptop arrives (HP envy crashed after 5 years), I completely understand how insane it feels to spend so much money and have to wait so long.

Also- in case anyone was wondering:

I ordered a MBA 8gb ram, 1tb storage, i5 processor (for work).

I Ordered MBA last July 25

Card was charged: August 7

Preparing to Ship: STILL August 7 and is not even moving AN INCH from China. based on the invoice, it should shipout by August 13 yet no progress. expecting to receive it by Sept. 3 as what is said.

Hope they can show their concerns for us buyers by giving us hints why it's taking so long. it's actually even harder to wait since the item is already paid. All I need is an assurance that it will be sent safe and sound on the said date. That's it.

I ordered my MBA on July 31st, prepared to ship on August 10, shipped on August 11, left main facility on the 11th and got to Zhengzhou on the 12th. Left there and got to Korea on the 14th. Expected to go to Alaska, Memphis, then Georgia and be delivered on the 19th. Hope this helps!

I’m also posting just I case anyone else was looking for answers!

I ordered the 13 inch MacBook Air with 8GB memory + 512GB storage and two engraved AirPod pros on Sunday, August 9.

The AirPods shipped out Tuesday, August 11. Estimated shipping according to FedEx is Monday, August 17. So I should be receiving them in a few days & it is a little earlier than what Apple estimated in their email (August 20-24).

My MacBook didn’t ship out until Thursday, August 13, but it arrived the following day due to next day shipping. It shipped from somewhere in Southern California, about an hour and a half away from me.

My AirPods did go through customs and luckily for me, they didn’t get stuck for too long. I’d say about two days!

I ordered the 2020 Macbook Air base model but upgraded the chip for an i5. It has been 4 days and it still says "Processing" after the "Order Placed". I have inputted the payment details and still has no e-receipts/ updates sent to my email. And also, it has not yet been charged to my card. Is this normal?

My MBA saga ... Ordered on 8/8/20. It has stated an arrival of Aug 14 - Aug 18 since the beginning. Fine. However today, the 17th, it's STILL in Processing with no sign of movement. Looks like I'm not alone in this based on other posts. Not exactly up to Apple standard.