New LG CX OLED with flashing line at bottom of screen when watching content on inbuilt Apple TV app

Just a comment that whilst some CX users are reporting this as fixed, I personally still have the flashing line on my CX which is up to date - this is clearly not fixed.

Additionally, I don’t see this as an apple issue, more so, an LG issue, as the same flashing line has been reported on Plex, so seems more than just an apple bug. The line does not appear on the Amazon Fire Cube Apple TV app.

It is irritating, but do not see this being fixed given the length of time it has been going on.

Updated the AppleTV app still a line so I reset the app then deleted the app and reinstalled with the new update and still a line! I give up selling the TV! $2000 if anyone wants it retails for $4300. 65” E9

GREAT NEWS GUYS!!!!!!!

The problem is now fixed!!!!!!! Hallelujah!!!

LG released a firmware update to the TV that you can download from the website. 05.00.03

This combined with the Apple TV App update fixes it.

That’s interesting, it 100% works for me and my C9 65”

what model do you have? Have you tried a full reset of the TV? I usually hate the full reset approach, but in your case I would highly recommend it!

Thank you very much for checking.

The trailer is in Dolby Vision for me. What I had meant is that initially, there is no flashing line. However, initially the content is in low resolution. Once the content goes to high resolution (looks to be 4K to me), the flashing line appears for me.

Oh well, I guess I will have to contact Apple Support.

That’s unfortunate, it’s an LG problem for sure though. The LG firmware update fixed it. The Apple TV App updates did not. There is a chance that both the update and the LG firmware fixed it, but not likely.

I would definitely try a full reset on the new firmware.

good luck! That flashing line issue SUCKS!!

Just to add, I updated my TV (and app) this morning and the issue appears to have been resolved!

I tested the content where the line would appear most for me and it is no more.

I did check out the Ted Lasso trailer however and the line did rear it’s ugly head again but it doesn’t appear on any other content nor trailer for that matter.

Have you also tested on the content where this would appear most for you?

Well, if the only problem you have is a trailer......and it’s name is “Ted Lasso”......I’d say you have nothing to worry about! Lmaoooooo

As long as feature films and shows don’t have the line I’m happy.

Hi Jrod,

it’s the C9 MLB model I believe (the one with the silver stand).

It’s only happening on that trailer however so I’m fussed nor loosing sleep about it lol.

It took a while but we finally have a proper working app!

New CX55 owner here and just got it 2 weeks ago. Not trying to dig up old news as there appears to be a potential fix out there via the lastest updates, but I wanted to throw out there that I experienced the line issue while watching the ESPN app via Apple TV HD box (not the 4K version). The white line would flash under the ticker every couple of minutes. It made watching the game unbearable. First time I experienced it and so far only content it has happened on. Glad I found this thread and the great info. Really appreciate all the time and effort you folks put into trying to get a solution for this issue. Just wanted to thank you all and share my experience.

I also have this problem with my LG C9 65. It happens on many titles like Batman 89, Batman Returns, Enter The Dragon, E.T, Blade Runner 2049, Bad Boys For Life and possibly more!

Hopefully they fix it. Many people said that it was fixed with an update yesterday. I have an E9 65. Facing this issue still with the Ring Saga.

I have the same issue on my 2019 C9 65” OLED. Here is a photo of Batman 89, but I’ve noticed it on other movies as well.

Hi, I've the same problem on a LG 65C9

I've tried to delete the app and install it again, nothing changed.

If this only happens with this particular title, then it might be an issue with the source file. Then you can report it as a problem with your purchase.