Moving email between accounts in Apple Mail

I am trying to move an email from one account (Outlook) to another (Gmail) using Apple Mail.

Both are set up as valid and working accounts which sync properly with their respective servers (and mailboxes are up to date in other apps as well).
However, when I move the email from the Outlook account set up in Apple Mail to the Gmail account by right clicking and "moving to", the email moves in Apple Mail, but not on the server side.
As a result, when checking Gmail with an iOS device or through gmail.com, the email does not appear in Gmail and the moved email disappears from the originating account in Apple Mail as well (i.e. Outlook).

Any ideas?

MacBook Pro 15", macOS 10.15

Posted on May 2, 2020 2:15 PM

Top-ranking reply

Level 10

210,087 points

Posted on May 3, 2020 7:29 AM

Hi,

That's because you moved from one account to another at the computer level and not at the server level.

You can't move on server level because Outlook server and GMail server are different.

But why do you want to move that message?

You can forward it from your Outlook account to your GMail account.

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