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Black horizontal line appeared on the bottom of my MacBook Pro 13" display.

I'm facing a problem with my MacBook Pro with Touch Bar (13-inch, 2017, Four Thunderbolt 3 Ports ), where a black horizontal line appeared on the bottom of my display. Since that problem occurred the amount of black lines increased and covers around 1 centimeter of the bottom screen. There is also some ghosting that occurs in that area with previous images that were on the screen. In fact when I close the MacBook Pro for the night and open it in the morning the lines are gone and only reappear on the screen after some use on the device.


My MacBook hasn't been dropped or exposed to any liquids so I think it is a problem with a component within the device and not something that I could have prevented or controlled. I do not have AppleCare+ and the laptop is outside of the 1 year warranty. Since the device is damaged due to a design fault (MAY BE DUE TO NO PROPER COOLING OR DISPLAY CABLE DAMAGED DUE TO LOW QUALITY) and several MacBook pro users are facing the same issue, I request the technical team of apple to do a repair of my device free of charge after inspection.


MacBook Pro 13", macOS 10.15

Posted on May 3, 2020 6:24 AM

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May 3, 2020 8:34 AM in response to bobby_bose

bobby_bose wrote:

I'm facing a problem with my MacBook Pro with Touch Bar (13-inch, 2017, Four Thunderbolt 3 Ports ), where a black horizontal line appeared on the bottom of my display. Since that problem occurred the amount of black lines increased and covers around 1 centimeter of the bottom screen. There is also some ghosting that occurs in that area with previous images that were on the screen. In fact when I close the MacBook Pro for the night and open it in the morning the lines are gone and only reappear on the screen after some use on the device.

My MacBook hasn't been dropped or exposed to any liquids so I think it is a problem with a component within the device and not something that I could have prevented or controlled. I do not have AppleCare+ and the laptop is outside of the 1 year warranty. Since the device is damaged due to a design fault (MAY BE DUE TO NO PROPER COOLING OR DISPLAY CABLE DAMAGED DUE TO LOW QUALITY) and several MacBook pro users are facing the same issue, I request the technical team of apple to do a repair of my device free of charge after inspection.


https://discussions.apple.com/content/attachment/c7f91f24-30d4-4903-9749-b4604b7a4342
https://discussions.apple.com/content/attachment/6aafd213-852f-47f0-a89b-d084b88cab3b
https://discussions.apple.com/content/attachment/dde2700c-bfcd-42f9-b2af-aa81e13cf7ac




See if you qualify, Service Program—

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/




Black horizontal line appeared on the bottom of my MacBook Pro 13" display.

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