Unable to add Outlook.com account

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Level 1

30 points

Unable to add Outlook.com account

Recently I have noticed I am no longer able to add Outlook.com accounts in iOS on either iPad or iPhone. I have iOS 13.4.1 but it appears to be an issue on older version of iOS 13.

Passwords & Accounts \ Add account.

The Microsoft Outlook.com option is displayed under “Aol.” but does nothing when selecting it.

Any ideas...?

Thanks BBM

iPhone X, iOS 13

Posted on May 6, 2020 5:13 AM

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Answer 1

Josieb1

Level 1

23 points

May 6, 2020 8:43 AM in response to tonyg0071

I was able to add two email addresses under Microsoft Exchange. I seleted Sign In rather than Add Manually. For the Hotmail I had to manually add the server which is eas.outlook.com. For the Outlook i just had to sign in again. Both worked.

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Unable to add Outlook.com account

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