iPad Pro 10.5" continually reboots after 13.4.1 update.

I’d try a restore to factory settings. This will wipe the iPad, reset all settings - and, crucially, will install a complete new copy of iPadOS:

https://support.apple.com/en-gb/HT201252

If you ensure that you have a current iCloud or iTunes backup before you begin, you’ll be able to optionally restore your locally stored data at the end of the restore process.

I have two iPad’s Pro 10.5”, within immediate reach, that are working flawlessly with iPadOS 13.4.1.

I suggest contacting/reaching out to Apple Product support and services, again!

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.

https://www.apple.com/contact/

OR

https://support.apple.com/en-us/HT201232

If you need to, if initial 1st tier Apple customer support is of no help to you, you can calmly ask to have this issue escalated up to more responsible, senior level Apple customer support employees to see if they can come up with a more amiable/amenable solution to this iPad boot loop issue, but I make no guarantees, whatsoever.

You can escalate this issue all the way up to Apple engineering level support, if need be.

Even if no acceptable resolution, Apple, AT LEAST, logs all support calls and issues.

Best of Luck to You!

We’re rather short of any information that isolates the probable cause - such as the App running in foreground, or the Apps that are currently suspended (i.e., are visible in the App Switcher).

If having restored iPadOS (either full restore or DFU) the problem persists, perhaps the issue is not with iPadOS, but is instead an installed App. These may have to be systematically eliminated, perhaps by starting afresh and adding Apps singly until the reboot problem becomes apparent. Please remember, unless stripped-down to its basic configuration, no two iPads will ever be completely the same; your combination of Settings and installed Apps will be different from almost everybody else.

Try force-closing all Apps, force-restart the iPad, then observe the behaviour of the iPad. If the iPad is stable, open one App - and see what happens.

To force-close App, open the Task Switcher by swiping-up from the bottom of the screen - and briefly pause, before lifting your finger, to expose the currently open Apps. Swipe each App off the top of the screen.

When all Apps have been force-closed, force-restart the iPad:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Yes...

I request that all experiencing this issue provide/confirm the following information from Settings > About:

• Software Version (e.g., 13.4.1) and
• Software Build No. (e.g., 17D262) (to reveal the Build No - tap the Software Version field)

• Full Model Number (e.g. MPME2A/A) and
• Model Version (e.g., A1709) (to reveal the Version - tap the Model Number field)

This information is sought from owners so as to help identify any commonality between users iPads that are spontaneously rebooting.

In context of the Software Build No. it wouldn’t be the first time that Apple have updated a ‘build” release, but kept the same Software Version number. (NB: the examples in this request for information do not correspond with actual build versions).

Thanks Steve.

I have similar issue on iPad Air 2 since it was updated to 13.4.1, i tried all different suggestion from restoring to factory settings and also tried a new install of 13.5 but it did not work.

The only thing i have managed is to reduce reboot frequency from every few mins to few hours. I have done the following changes.

• General > Date & Time - Turn off set automatically.
• Turn off Notification for all apps.
• Turn off bluebooth
• Turn off background refresh.

Thanks

Bhavesh

Hello,

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

LotusPilot, that’s great that you have 2 iPad Pro 10.5’s within immediate reach that work flawlessly with IOS 13.4.1, but ours is toast! This is a REAL problem that immediately cropped up with 13.4.1. Nothing including a restore to factory settings has helped. Ours is model MQFA2LL/A. Need help.

Did a complete factory restore in DFU mode. New IOS load and new firmware. No apps, photos, music, or any other personalization installed. Couldn’t even get through the initial setup without the iPad rebooting. Previously did all of the other online suggestions as well (reset SIM card, manually set time to a previous date, shut off cellular connection...you name it. 13.4.1 literally killed my iPad. Apple, please help. This is simply unacceptable. Note that we have Sprint service. Unique to Sprint-configured machines???

If you have reinstalled iPadOS via DFU - and the problem persists - you very likely have a hardware fault that cannot be resolved without repair intervention. You should contact Apple Support for advice and further assistance.

During these extraordinary times, the quickest and simplest route to contact Apple is to use the Contact Support link at top-right of this page.

Tons of people are having this problem. You'd think Apple would address it instead of telling people they need to backup reinstall ios. It's ridiculous! This is happening to 2 ipad pros that I own. Started immediately after the update.

Agree!! Operative phrase, Apple: “Started immediately after the update.” I never had a problem until 13.4.1. Now I have an expensive paperweight. How about letting us revert back to an earlier version while you figure out this mess?

Yeah, I have had the exact same issue. Like the rest of you it occurred after iOS 13.4.3 (or what ever the most recent) installed. I have gone through everything, including DFU. Nothing helped. I did go ahead and download iOS 13.5 beta (which apparently Apple is rushing to get to market). Unfortunately I am experiencing only a slight improvement, in that I can now occasionally get 10 min before the iPad resorts to restarting every 45-90 seconds.

I did this, but I still have the problem.

While It was a good suggestion, it is highly concerning that this is the “Apple Recommended” approach and it doesn’t work.

Has anyone who had this problem of restarts every 45-90 seconds found this suggestion worked for them?

i had Apple run diagnostics on the iPad remotely. They told me there was no hardware issue.

They then told me I could pay them $449 plus shipping to send it in and have them “fix it”.

I found that highly irritating that they want to charge me to fix a software problem that they caused.