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My Excel crashed and I cannot forcefully quit it. It just stays there frozen for 2 days already and I cannot restart my computer. However, it still works for anything else except for that frozen excel window (as in the picture). Can anyone help me out? I don't know what to do to it.
MacBook Pro 13", macOS 10.14
Theodora_C wrote:
My Excel crashed and I cannot forcefully quit it. It just stays there frozen for 2 days already and I cannot restart my computer. However, it still works for anything else except for that frozen excel window (as in the picture). Can anyone help me out? I don't know what to do to it.
https://discussions.apple.com/content/attachment/eb550d55-285d-41f5-a75f-9b15b49c939d
You can always force quit the Mac by holding the power button/TouchID for ~6-10 sec.
How to turn your Mac on or off - Apple Support
If all else fails resetting the SMC wil also force a shut down.
Try resetting the SMC https://support.apple.com/en-us/HT201295
Either circumstance reboot as normal.
Hello Theodora_C,
Thank you for using Apple Support Communities!
I understand from your post that you are unable to force quit Excel or restart your MacBook Pro. Try to quit the process as described in the article below using Activity Monitor:
Quit an app or process in Activity Monitor on Mac - Apple Support
Best Regards.
Frozen window excel on macbook pro
