2020 Macbook Pro overheating

jessica1623 wrote:

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.

Verify you are plugging the USBC charger into the right side of the Mac—

For thermal management resetting the SMC https://support.apple.com/en-us/HT201295

You have free call in support, take advantage of that Customer Support (800) MY–APPLE (800–692–7753)

That said—I would not hesistate to return for a full refund, or exchange for one that works out of the box.

I'm having the same problem and i've only used it two days. Brand new 13inch i7 16gb 256, directly from Apple. I've been on the customer support line for 30minutes now. They told me i could send it to repair which i responded that I am not confortable with that, not understanding why my brand new computer needs technical repair 2 days out of the box. I'm only using the internet and one App at a time. The fans strongly whirr at sudden moments and the heat coming off of the computer is to a point where i cannot put it on my lap. The most worrying part is that the entire time I have been using it on top of a fan cooling base. I'm waiting for the rep to hear from his 'supervisor' and see how this goes... It took me so much hard work and time to get this computer, I really hope they can show up on customer service on this.

They probably made you do an SMC reset.

My MacBook Pro 13 inch 2020 i5 16Gb RAM 256GB SSD is also overheating. It went above 65 degree celsius and I was just browsing on safari with 3-4 tabs open. Maybe I should return this and get the 4 thunderbolt version, it has 2 fans.

But can we return a customized Mac (I upped the ram to 16 GB).

Same issue MBP i7 16GB overheating. I haven't figure out why. Previous MBP late 2016 has half temperature with same thing running. Reality vs. expectation result in :( I hope is a bug or it might have a fix.

You have 14 days to get a full refund, I know some things that can be done, like a Laptop Cooler, but that would be ridiculous for a brand new Mac & shouldn't be needed.

What temperatures does this App report? Especially the GPU.

This App can be used to speed up the fans, all my iMacs would be dead without it.

Never ever ever drop fan speeds below the speed that the Mac itself is calling for.

MacFansControl…

https://www.crystalidea.com/macs-fan-control

jessica1623 Said:

”2020 Macbook Pro overheating: Is there anything else I should try to do before going in that direction? Or do you think I'm better off replacing it?...”

I Agree - Return it.

Contact Apple Support:

Have Apple take the Mac back in for return(or a swapout). Being that Apple Stores are closed at the moment due to the Coronavirus Pandemic, Send-In Service is all that is available at the moment. So, here is how it would work:

Send-In Service Method:

1. You: would contact Apple
2. Apple: should send you a box
3. You: would ship this to Apple
4. Apple: would proceed with the return

Apple Support Contact Info:

• Contact Us - Choose Locations
• USA: 1(800)MY-APPLE
• Proceed from there as Necessary

How to Where to Place This:

In the meantime, while you are expecting the box, being that it is hot, place it in an open space (not in a closet or the corner of the room). If you have a laptop cooler, most certainly place it on that, powering the cooler from a device an external device, other the Laptop (i.e. use an external plug for the wall).

mcg_pr Said:

"[...]They told me i could send it to repair which i responded that I am not confortable with that, not understanding why my brand new computer needs technical repair 2 days out of the box.[...]"

-------

Why Risk a Faulty Device?:

From all that you've mentioned, it seems like a faulty device. So, getting this serviced seems the way best way to go from here.

You captured Activity Monitor while it was set to "My Processes." You need it set to "All Processes" to get a real picture of what is happening. To change, use AM's "View" menu:

That is the view required to see the worst of the troublemakers. AM uses a dynamic display so you cans see wha tis hapening but screenshots of the display don't usually help much.

However, in the view you posted I can see why I never recommend Google Chrome!

With the recent MacOS upgrade the problem has reduced. I’m not experiencing the heating now, which was happening a week back. Also the newer OS upgrades are usually the patches for newly released models. I hope they’ve solved the problem now.

I have the same issue. My 2020 13 inch Macbook Pro got hot the first day I took it out of the box and set it up. I've had three calls to Apple Support over my first three days of having it. They have had me try various permutations of restarts, but nothing they tried has worked to prevent the heating.

One representative also suggested taking it in to a repair place, but I didn't want to do this with a brand new laptop. I would take it to my local Apple store and return it, but they are still all closed down because of the pandemic.

Another Update:

I gave my MBP some moderately heavy workload (1 terminal session, 3-4 VS Code tabs, 7+ safari tabs with one of tabs having high RAM usage and some finder windows opened up) for a full day. All this and my MBP 13 2020 only got warm (i.e. normal temperature). This is a drastic improvement from reaching 65 degree C with a few browser tabs open, to being mildly warm with the above mentioned workload.

I strongly suggest updating the OS (if you haven’t yet) and testing.

MBP Config: 13 inch 2020, 2 thunderbolt, i5, 16 gb, 256 ssd.

Alright so just arrived. Out of the box, I went ahead and ran the software update to make sure that's the first thing I did. Catalina 10.15.5 is on now. When it was restarting the fans did whirr a little, nothing to be alarmed of. I've just used the internet and setup a few things, so far no overheating or loud whirring.

Thanks for all the helpful replies. After the last update to Catalina 10.15.5 I did notice that it is not getting nearly as hot anymore. Before it would be very hot after printing a document, now it is just very warm near the ports. It does get very warm when I am doing a lot of work on it, but not hot.

As an aside, I have had trouble with my old Logitech bluetooth mouse with this laptop - throughout the day, the mouse cursor would randomly become a "wild mouse" cursor that's hard to position and control. I have an old Magic Mouse that had been "wild" with my old MacBook Pro, but it works really well with this new 2020 MacBook Pro.

I spoke too soon about the update 10.15.5 working. I was using my laptop later with 3 windows open - Keynote, WORD, and a screenshot - and my laptop got hot again. Also, tonight I was using it with Zoom and doing a share-screen, showing how to use Maps - and my laptop got hot again.