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2020 Macbook Pro overheating

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.

MacBook

Posted on May 8, 2020 10:53 PM

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Posted on May 10, 2020 7:22 AM

jessica1623 wrote:

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.


Verify you are plugging the USBC charger into the right side of the Mac—

For thermal management resetting the SMC https://support.apple.com/en-us/HT201295



You have free call in support, take advantage of that Customer Support (800) MY–APPLE (800–692–7753)




That said—I would not hesistate to return for a full refund, or exchange for one that works out of the box.

239 replies

Aug 18, 2020 5:56 PM in response to tao192

What I would like to get help on is a solid solution, I'm concerned at this point the way it overheats might be dangerous or cause a fire. It was causing a tingling sensation when I touched the top bar. Also note: Be careful how you post your responses in this community forum as they have deleted mine since they did not "follow the apple discussion rules" which is fair. Be sure to tell your friends, family and acquaintances what to expect from the product if they're considering buying it. Some may not mind the overheating because they enjoy Apple products so much but at least give em a heads-up so they don't feel as frustrated as us. Good luck to you all with getting help with this particular overheating issue. Although, at this point, the only real solution I can see is recalling the product as it's unsafe before they risk getting a class action. Remember the Samsung phones blowing up? Yeah.

Aug 19, 2020 12:14 PM in response to alyx193

More problems.


I have the two-port 13inch 2020 MBP.


The power cord needs one port, and that leaves you with only one port for peripherals. So I got a Satechi hub from Apple at the same time I got the laptop. But although the hub had several ports, it would not let me plug in both my monitor and my LaCie backup; if I did, no signal would go to the monitor. I noticed the hub got hot and asked the people at Staples about this. They said that if the laptop was hot, that might be heating the hub as well - and the heat was what was keeping the hub from working. They suggested I try a J5 hub that snaps into the side of the laptop and therefore could sit on top of the cooling pad I have to put the laptop on top of.


The J5 hub is $120 CDN, so before I bought it I called Apple Support to ask if this would solve the problem. I told them about needing to have both my monitor and LaCie backup plugged in. I also asked them if they would give me a full refund and put it towards another MBP that could get around these problems. After being transferred from person to person, my call was disconnected. They didn't call me back.


So I got the J5 hub, and it gets even hotter than the Satechi did. If I forget to turn on the cooling pad fans, I lose power to my monitor. Even with the cooling pad fans going, the J5 hub still gets warm and will cause my monitor screen to start flickering, and then to intermittently go black (no signal).


To throw more good money after bad, I went out and got a new HDMI cable in case that would help, but it didn't.


When I call Apple, they ask how hot my laptop gets, and I can only tell them that it's hotter than body temperature by the feel of it. So I thought that perhaps if I could get a true thermal reading on it, that would help me put my case before them. So I bought a laser thermal reader - but the thing doesn't work. At least I can take that back and get a refund.


So in addition to the considerable cost of the laptop, I've also bought two hubs, a cooling pad, a wall USB plug to power the cooling pad, an HDMI cable, and a USB-C to USB-A adapter. And I still don't have a system that meets my needs.

Aug 19, 2020 6:01 PM in response to roslynfromthornhill

Trust me MBP is a piece of junk. I have been chasing Apple for my MBP 2019 13” all they say we can’t replace or refund. They already repaired the device twice but the heat still collects all over it and if I connect extra peripherals don’t even ask how hot it gets.

How long you have it for the company becoming 2 trillion dollars still can’t make better MacBook.

I feel chetead.

Aug 22, 2020 3:09 PM in response to charity299

Hi there. Mine was mostly fixed. I made a call to the customer service and I was given guidance to update the OS to 10.15.6. The overheating issue is gone. I don't know what exactly was updated, but as I heard, to exhibit the performance, Apple tried to turboboost the processor. So it could be that they turned down some of the unnecessary settings. I just use regular stuff and I don't have a chance to benchmark it so I couldn't tell any evident performance degradation. Anyway, I think Apple should strengthen their quality control to make sure meeting the same standard as in the past. You might try to give them a call and see what happens. Good luck!

Aug 24, 2020 7:38 AM in response to jessica1623

For me they never accepted there was a issue in the first place. I asked why did you do 2 repairs then they justified not to hurt the customer sentiments.

Now I am back where it all began system passed the diagnostics no more repairs they added every customer perceives heat differently.

According to Apple Store Orchard Road Singapore my MacBook is perfectly fine even it’s hot as oven.

Aug 24, 2020 7:58 AM in response to bantu0118

Apple should know that most laptops are used on the lap - the clue is in the name.

I have used many such machines on my lap, and this is the first one where I noticed the heat. As a man I am not sure that such heat is good for me - if you get my drift. So a machine that could give me a medical problem is a no-go and Apple should do something before they are sued, but no doubt they won't!

Aug 24, 2020 9:24 AM in response to Grant Bennet-Alder

I have one of those laptop desks Grant.


The point I was trying to make is that I've had many laptops or notebooks or whatever you like to call them, and I have always been able to put them onto my lap with no problem.


As usual Apple deny there's a problem, and in something like 6 or 12 months time they will probably issue a recall notice to put right the fault they will not admit to.


I recently had to return a brand new MacBook Air as it had sharp edges on it.


Sadly it seems quality control at Apple is not what it used to be.


I have been a loyal fan of Apple for many years but I'm afraid my patience is running out.

Aug 24, 2020 12:08 PM in response to rondux

Apple is not happy about the amount of heat thrown off by the 2019 and 2020 MacBook Pro models either. These Macs are the "muscle-cars" of Notebook computers, and they capabilities are remarkable. Apple's position to date has been that these models run hot, and do run up the fans at times, but that is not a defect (unless they get so hot they do an emergency power-down, in which case they will repair them.)


The promised compute-power is there, but Intel is nearly three years late on their promises of downscaling their silicon to closer to 7 nanometer feature sizes, which would reduce power and heat dramatically. Apple is so fed up, they have announced publicly that they will use their own Apple silicon for most new models going forward.

Aug 24, 2020 2:37 PM in response to trishgary

So if you want to keep it, get a cooling pad right away to put under it. Plug the cooling pad into its own USB wall plug.


If it's a 2-port and you are planning on using a hub, I strongly recommend that you consider returning it and get the 4-port if you can afford it. At least on my 2-port, the laptop apparently causes the hub to overheat as well - even when the cooling pad's fans are on underneath it - and that restricts how much I can plug into the hub.


This is an ongoing problem for me since I need mine to teach with.

Aug 27, 2020 2:32 AM in response to jessica1623

I have the same Problem!

I just upgraded from a 2014 Macbook Air to Macbook Pro 13in 2020 in Space Grey.


The only thing I did was transferred all my data using the mitigation tool.


Im concerned, as its running extremely HOT the fan kicks in within 10-15 mins of operation. I never had this happen with the Macbook Air.


Not only is it running hot it just closed all my tabs as I was writing this post on this forum. Underneath the Mac is too HOT to touch. I can't even place it on my legs when I'm working I generally have to use a case underneath as it too uncomfortable. Thinking it may be faulty Im not happy thats for sure. Has anyone else had this Problem also?

Aug 27, 2020 2:34 AM in response to jessica1623

I have the same Problem!

I just upgraded from a 2014 Macbook Air to Macbook Pro 13in 2020 in Space Grey.


The only thing I did was transferred all my data using the mitigation tool.


Im concerned, as its running extremely HOT the fan kicks in within 10-15 mins of operation. I never had this happen with the Macbook Air.


Not only is it running hot it just closed all my tabs as I was writing this post on this forum. Underneath the Mac is too HOT to touch. I can't even place it on my legs when I'm working I generally have to use a case underneath as it too uncomfortable. Thinking it may be faulty Im not happy thats for sure. Has anyone else had this Problem also?


Aug 27, 2020 2:38 AM in response to jessica1623

I have the same Problem!

I just upgraded from a 2014 Macbook Air to Macbook Pro 13in 2020 in Space Grey.


The only thing I did was transferred all my data using the mitigation tool.


Im concerned, as its running extremely HOT the fan kicks in within 10-15 mins of operation. I never had this happen with the Macbook Air.


Not only is it running hot it just closed all my tabs as I was writing this post on this forum. Underneath the Mac is too HOT to touch. I can't even place it on my legs when I'm working I generally have to use a case underneath as it too uncomfortable. Thinking it may be faulty Im not happy thats for sure. Has anyone else had this Problem also?


Aug 27, 2020 2:45 AM in response to jessica1623

I have the same Problem!

I just upgraded from a 2014 Macbook Air to Macbook Pro 13in 2020 in Space Grey.


The only thing I did was transferred all my data using the mitigation tool.


Im concerned, as its running extremely HOT the fan kicks in within 10-15 mins of operation. I never had this happen with the Macbook Air.


Not only is it running hot it just closed all my tabs as I was writing this post on this forum. Underneath the Mac is too HOT to touch. I can't even place it on my legs when I'm working I generally have to use a case underneath as it too uncomfortable. Thinking it may be faulty Im not happy thats for sure. Has anyone else had this Problem also?


2020 Macbook Pro overheating

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