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No audio output when using external mic - iMac

I have an iMac (c.2016).


I want to be able to improve audio output when using FaceTime by using an external mic.


I have both a stand alone mic and a combined headphone and mic headset. The former has one headphone type jack which has only one black ring (mono?). The latter has both a red and black jack with two black rings (stereo?).


If I try using the stand alone mic via the iMac's headphone socket, the mic works but it seems to cut out the sound from the built in speakers so I can't hear the other party(s). The same happens if i use either of the jacks in the headset. I assume by using the headphone socket the speakers are automatically muted.


Is there anyway I can get round this and have both input and output when using an external mic?


Thanks in anticipation of help.

Posted on May 9, 2020 3:26 AM

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Question marked as Top-ranking reply

Posted on May 9, 2020 6:12 AM

The dual 3.5mm jacks (one for sound, one for Mic) seemed to be problematic with single 3.5mm port in iMacs.


The old iPhone/iPod (with build-in mic/remote) earphones work pretty well, if those fit your criteria in terms of sound quality.


Otherwise, for better fidelity and easy access -- USB style earphones (with Mic) are the kinds I am using.

4 replies
Question marked as Top-ranking reply

May 9, 2020 6:12 AM in response to Hallix

The dual 3.5mm jacks (one for sound, one for Mic) seemed to be problematic with single 3.5mm port in iMacs.


The old iPhone/iPod (with build-in mic/remote) earphones work pretty well, if those fit your criteria in terms of sound quality.


Otherwise, for better fidelity and easy access -- USB style earphones (with Mic) are the kinds I am using.

No audio output when using external mic - iMac

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