How do I turn off email notifications of new episodes from a iTunes season pass?

To be clear, this is not regarding general Email app notifications or regarding the Apple recommendations that you can turn off when managing your account. I have an iTunes season pass and while I get app notifications and notifications in my AppTV TV app (which is great) I also get unnecessary emails that I would like to turn off.


I have searched a bit on my account and these forums but haven’t seen anything about this. If it exists can someone direct me to that. Barring that does anyone know how to turn off the email notifications when a new episode of a seasons pass is available for download? I attached some screenshots of what I am talking about. NotE that when I click the “edit your preferences link in picture one just opens a browser window with a blob of text. I’m guessing this website is accessible in some other way? Thanks for your help!


Apple TV HD, tvOS 13

Posted on May 9, 2020 11:34 AM

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1 reply

May 10, 2020 1:58 PM in response to matchrsim

Hello matchrsim and welcome to Apple Support Communities.


I see you're trying to manage email notifications regrading a Season Pass for a TV show purchased via the iTunes Store.


Judging from the screenshot you sent, it looks like there may be an issue with the web page that is linked to in the notification email. You'll want to reach out directly to Apple Support to report this behavior and get further options.


Contact Apple for support and service - Apple Support


Cheers.

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How do I turn off email notifications of new episodes from a iTunes season pass?

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