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com.apple.appkit.xpc.openAndSavePanelService problem when trying to save a file

Hi. I just updated from High Sierra to Catalina OS. But, in my main account, when I try to save any file from Safari or Chrome, even opening Finder, my browser freezes. I inspect with Activity Monitor and this is what i found (its consuming like 90% of cpu at the moment)

com.apple.appkit.xpc.openAndSavePanelService not responding

This is happening just in my main account (for now), in a second admin account is not happening. I do not want just to switch to a second account, I've a lot of things in my main one. So please, I need help to solve this thing...

MacBook Pro 15", macOS 10.15

Posted on May 10, 2020 10:37 PM

Best reply

jeremy_v

Community Specialist

Posted on May 11, 2020 4:27 PM

Hello iluiscastillo,

Welcome to Apple Support Communities. It sounds like you're having trouble saving a file, your Mac becoming unresponsive, and a high amount of CPU usage from "com.apple.appkit.xpc.openandsavepanelservice." I'd be happy to share information that may help.

First, close all open applications on your Mac.

Then, if you haven't yet had a chance, try restarting your Mac. Then test the issue again: Log out, sleep, restart, or shut down your Mac.

You mentioned that this is not occurring in a second user account. Next, try starting up in safe mode to see if the same issue occurs while in safe mode: How to use safe mode on your Mac.

Take care.

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com.apple.appkit.xpc.openAndSavePanelService problem when trying to save a file

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