13" MacBook Pro 2017 - Blinking horizontal lines at the top of the screen

Been harboring this issue since the start of pandemic. I hope Apple will finally acknowledge this defect and offer a repair program free of charge.

The horizontal line(s) come(s) in various thickness - making area(s) of the display dead.

They've surely gotta roll out some sort of fix for this by now. Over 13 pages of users complaining about the same problem?

It's clearly a faulty product. :0 How long will they spend battoninng us off, until everyone repurchases I guess but hey not everyones upper class. Come on you absolute PIRATES.

AGAIN. FFS.

Hi erichsien,

I've experienced the same problem on my Macbook Pro and the problem just kept getting worse to the point where i cant use it anymore

I was told the more people report on the issue the more likely it'll be for apple to release a repair plan for the problem.

Its a an expensive device and I thought it was a durable one. The issue has caused me a lot of stress. I hope Apple releases a repair plan.

Thanks for sharing.

I have the exact same problem! Horizontal lines started appearing soon after my guarantee was over! We all paid a lot for this Macbook and now this! It´s ridiculous that Apple isn´t doing anything. I always treated my Macbook well and now they want me to pay. That´s not fair!

I did not find your message to comment about social media, but You can share my video. I've been facing this issue since 2019.

https://www.youtube.com/watch?v=bgumwHeffYs&lc=Ugz6wnzJahDNQPHCFR54AaABAg

Here is my post https://discussions.apple.com/thread/250948729

Regards

@QuentinQIX

Can you probably share to us your case number/ticket number; probably we can use/mention this to Apple Support. This is a clear indication that this "defect" claim is valid - since they accepted it?

Thank you

I bought mine in British Columbia, Canada. I don’t have a legal background, but have gone through the ‘Deceptive act or practices’ act under the ‘Unfair practices’ cover.

It doesn’t cover a hidden defect as such, but can be used to contest if the goods

(ii) 

are of a particular standard, quality, grade, style or model if they are not.

OR

a representation by a supplier:

that a service, part, replacement or repair is needed if it is not,

(iii) 

that the purpose or intent of a solicitation of, or a communication with, a consumer by a supplier is for a purpose or intent that differs from the fact,

Can someone please let me know whether any of these clauses will be applicable?

Salut! Votre message a apporté beaucoup de clarté et eat preuve qu’Apple est au courant de ce défaut. Pourriez-vous fournir des autres exemples à partir de ‘hidden defects’ sous lesquels une solution pourrait être atteindre?

J’ai acheté le mien à Colombie-Brittanique au Canada. Ils ont des lois mentionnées sur bclaws point gov point bc point ça. Pourriez-vous m’aider trouver un point sur lequel je pourrait contester mon cas?

(Excusez-moi pour des fautes car je suis juste une étudiante de la langue!)

Merci beaucoup.

As long as the process of replacement will be finished I will if you guys want.

However, they replaced it because they needed to do so under French consumer law and not because it was a defect on the mac and they are very kind.

Same problem here! It has started about 2 weeks ago and keeps getting worse. I'm running a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) also! Here follows the images I took of it! Hope for a solution soon...

Guys, tomorrow i will start a horror path with apple support:

today one key has come out of the keyboard, and after a confirm by telephone, i am bringing tomorrow my macbook pro 2017 13'' to be repaired through the keyboard service program (https://support.apple.com/keyboard-service-program-for-mac-notebooks).

I will insist on the main problem about these lines and hope to have further updates for you.

Hi,

Same issue for my mac book pro 2017 without Touch Bar. Since 3 days those lines appears on the top of my screen.

I bought my mac in November 2018. I found a lot of people with this kind of problems on the internet, especially on mac book pro 2017. We need a repair program from Apple like on Macbook pro 2016 too.

Hey guys!

I am unfortunately also on the same boat - macbook pro 2017, horizontal lines and also sticky keyboard keys... I am shocked to see that Apple is ignoring this issue with so many people effected, 16 pages of posts and petitions.. My problem sometimes gets really worse and I cannot do anything mid a very important meeting. Very sad to see this company I love treat us customers this way :(

Is your MPB out of warranty already? Can you share any repair receipt or any reference we can also use/or something we can show to Apple. This might be a good proof and force them to stop being selective?

Is your MPB out of warranty already? Can you share any repair receipt or any reference we can also use/or something we can show to Apple. This might be a good proof and force them to stop being selective?