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iPhone XR keeps scrolling to top of page

My iPhone XR that I’ve had over a year with no issues has been scrolling randomly to the top in safari and skipping back on Netflix and YouTube. Also I can use the top corners of my phone I have to keep pressing over and over to go back or exit something. Do I need to replace my phone or can it be fixed with an update?

iPhone XR, iOS 13

Posted on May 12, 2020 10:09 PM

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Question marked as Top-ranking reply

Posted on May 12, 2020 11:09 PM

sounds to me like the touchscreen is periodic defect


you can try

Force restart iPhone - Apple Support

if that did not help then Restore your iPhone, iPad, or iPod to factory settings - Apple Support


otherwise I would have the screen replaced

1 reply

iPhone XR keeps scrolling to top of page

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