Photostream not syncing on MacBook

Question

Level 1

47 points

Photostream not syncing on MacBook

I have an iPhone XR and a MacBook Air.

Both devices have photo stream switched on and both are logged into the same apple ID

When I take a photo on my phone it immediately transfers it to an album called Photostream. However this does not then appear on my MacBook

I have tried this several times and have waited up to half a day, and nothing appears on my Macbook

When I go into setting on the MacBook turn off photo stream and then turn it back on a few seconds later, the photos appear

Is there something im missing ? Is there a setting that needs to be on ?

Very confused and any help would be appreciated

MacBook Air 13", macOS 10.15

Posted on May 13, 2020 9:09 AM

Reply

Answer 1

Best reply

Old Toad

Level 10

207,823 points

May 13, 2020 9:30 AM in response to stocksy

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and toggle the My Photo Stream off and on in your Photos library. Reboot normally and test.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

Reply

Answer 2

Old Toad

Level 10

207,823 points

May 13, 2020 10:06 AM in response to stocksy

From the document I linked to:

does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.