whatsapp notifications not getting delivered on my iphone 7 plus

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Level 1

8 points

whatsapp notifications not getting delivered on my iphone 7 plus

I have been facing issues with my whatspp notifications off lately, I am not getting any notifications on my phone, even when the phone is locked or whatsapp is not open in the background.

My phone is 7 plus 128 gb and it has the latest software updated to ios 13.4.1.

The messages start downloading all at once when I open whatasapp, only after few seconds of trying to connect.

There is no issue with internet/Network connectivity at all, still the phone has issues connecting to whatspp. This is really annoying as i miss important messages.

My notifications are all turned on. I have reset my notifications still of help. I have contacted whatsapp support but they are unable to help as well.

Not sure how to fix this. I request apple support team to look into this and help.

regards,

nikhilnayan

iPhone 7 Plus, iOS 13

Posted on May 14, 2020 12:49 AM

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Answer 1

May 14, 2020 1:18 AM in response to nikhilnayan

Have you enabled "Deliver Quietly"

Watch the GIF

Manage notifications

To manage your notifications from the Lock screen or Notification Center:

Swipe left over an alert or group of alerts.

- Tap Manage, then select from these options: Deliver Quietly: These notifications appear in the Notification Center, but don't show up on the Lock screen, play sounds, or show a banner or badge icon.
- Turn Off: This turns off all notifications for a specific app. To turn this back on, go to Settings > Notifications, select the app, and tap Allow Notifications.

You can also tap Settings to change your alert styles or alert settings for a specific app.

Use notifications on your iPhone, iPad, and iPod touch - Apple Support

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Answer 2

May 14, 2020 3:09 AM in response to nikhilnayan

If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
Make sure that you’re signed in to your Apple ID.
Make sure that Do Not Disturb is off.
If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.

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Answer 3

nikhilnayan Author

Level 1

8 points

May 14, 2020 3:35 AM in response to SravanKrA

Hi,

Thank you for your reply sir. I do receive notifications only when i open whatsapp, otherwise no notifications on the locked screen.

Banners is already selected but still of no help. please see the attached screenshot, I am facing issues with push notifications. Unless the app is opened, no notifications are received.

once the app is opened messages start downloading all at once.

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