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Level 1

16 points

air pods pro broken eartip doesn't want to be removed

Hi everyone, one of the eartip of the air pods pro is broken and stuck into the airpod. How can I take it away wthout damaging the airpod? Thanks!

iPhone 8 Plus

Posted on May 16, 2020 9:39 AM

Top-ranking reply

Level 10

103,395 points

Posted on May 16, 2020 4:09 PM

Hello,

You will need to call Apple for a replacement.

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