You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there somewhere to report songs misidentified by Shazam?

I tried Shazaming the opening credit music for the FX series Mrs. America. Shazam sometimes indicates that it cannot identify the song (the phone mic is held near the TV speakers and there is no significant competing ambient noise in the room). Sometimes it misidentifies the song as some more modern-ish ambient music (the opening credit music is decidedly electronic disco from the early 70s). I have since learned that the song is "A Fifth of Beethoven" by Walter Murphy. Is there somewhere this misidentification can be reported?


In case anyone is tempted to respond that Shazam isn't an Apple product (as has been suggested on another Shazam question I've seen), Shazam was acquired by Apple in Sept. 2018 and a "Get help with Shazam" link in the app opens up a support.apple.com page for Shazam.


https://www.apple.com/newsroom/2018/09/apple-acquires-shazam-offering-more-ways-to-discover-and-enjoy-music/

Posted on May 17, 2020 5:00 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2020 9:19 AM

For the benefit of anyone else wanting to submit Shazam corrections, I contacted Apple support and was told that corrections should be submitted via:


https://www.apple.com/feedback/apple-music.html


Provide the following information:


  • Track Played Title (known correct)
  • Track Played Artist
  • Track Identified Title (incorrect info returned by Shazam)
  • Track Identified Artist


Similar questions

2 replies
Question marked as Top-ranking reply

May 18, 2020 9:19 AM in response to DougL65

For the benefit of anyone else wanting to submit Shazam corrections, I contacted Apple support and was told that corrections should be submitted via:


https://www.apple.com/feedback/apple-music.html


Provide the following information:


  • Track Played Title (known correct)
  • Track Played Artist
  • Track Identified Title (incorrect info returned by Shazam)
  • Track Identified Artist


Is there somewhere to report songs misidentified by Shazam?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.