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Has anyone had intermitten issues with the trackpad? I use a normal case for in bed and then put it back on the magic keyboard case in the morning. for the second day in a week, the trackpad does not work, last time it happened it just started working the next day.
the iPad is up to date and a Magic Trackpad works fine as well.
any advise would be appreciated.
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi
If you have your Magic Keyboard connected to power, try removing the iPad Pro from the Magic Keyboard, unplug the USB-C power cable where it's connected to the keyboard as well. Wait about 10-20 seconds then re-attach the iPad Pro to the Magic Keyboard without the power connected. Worked for me.
Plugged USB-C power back in and still running fine. Maybe has something to do with power? Perhaps engineering team can look into that.
If you have your Magic Keyboard connected to power, try removing the iPad Pro from the Magic Keyboard, unplug the USB-C power cable where it's connected to the keyboard as well. Wait about 10-20 seconds then re-attach the iPad Pro to the Magic Keyboard without the power connected. Worked for me.
Plugged USB-C power back in and still running fine. Maybe has something to do with power? Perhaps engineering team can look into that.
Thank you for the reply.
I have given them a clean and still have an issue, apple will send a replacement once I have returned the case, however, I have feeling it is more to do with the iPad rather than the case but shall see. I have not seen much about this with other people so might just be me.
stay safe
I have the same problem with the trackpad on the Magic Keyboard on my 2020 12.9 iPad Pro. My problems started after I updated to the latest update. I also use my old folio case at night when I read. Restarting does not change things, no curser. The pencil does work as well as my finger, it is a problem with the trackpad.
I did a chat with a support representitive (Sabastian) and he suggested pressing the up volume button briefly, then the down volume button briefly, then holf the power button to turn of the iPad. When I restarted the ipad I had the curser and the touch pad was functioning. It continues to function. I lost my connection to him and could not thank him.
Just updated to 13.5 and it seems to have started working again. Deffo seems to be an issue with the iPad as opposed to the case.
Hello,
Are iPad’s Smart Connector contacts dirty?
trackpad failure iPad Magic Keyboard
