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User profile for user: Plein_Jane
Plein_Jane Author
User level: Level 1
5 points

Skype - can't use as "Skype wants to export key "" from keychain

I last used Skype without any problems yesterday. Today, when I open Skype on my Macbook Pro (MacOSX 10.14.6 Mojave), I am confronted with a pop-up box that says "Skype wants to expert key "<key>" from your keychain. To allow this, enter the "login" keychain password"


It then asks for a password, and you need to click "Always Allow", "Deny" or "Allow"


No matter what password I try, it doesn't let me in, and I can't use Skype any more.


I have tried deleting all the skype files from Library/Applications Support and reinstalling Skype afresh. No joy.


Can anyone fix this?

MacBook Pro 15”, macOS 10.14

Posted on May 19, 2020 7:32 AM

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User profile for user: cgull_
cgull_
User level: Level 1
4 points

Posted on May 19, 2020 7:30 PM

After a bunch of research and some guessing, I was able to fix or work around the problem. It's somehow related to Sign In With Apple, at least for me.


I didn't have Sign In With Apple setup, so I went to the New York Times to set up a throwaway account to force that setup. Here's what I did:


(First, quit Skype. This is a little tricky because of the insistent keychain dialog. Click in the Skype window and type Command-Q. Cancel the keychain dialog a few times, and Skype will quit. Or use Force Quit in the Apple menu.)


  • In Safari, go to nytimes.com
  • click Login
  • click Continue With Apple
  • You will then get a series of 3 or so dialogs to set up Sign In With Apple. Go through them. (If you get a dialog that just asks "Do you want to sign in with your Apple ID...", then you already have it set up, and your Skype problem is different from mine.)
  • Finally, you will get a dialog to set up your login with the New York Times. Go ahead and do that.


Afterwards, Skype behaves normally for me, and doesn't request that key any more.


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User profile for user: cgull_
cgull_
User level: Level 1
4 points

May 19, 2020 7:30 PM in response to Plein_Jane

After a bunch of research and some guessing, I was able to fix or work around the problem. It's somehow related to Sign In With Apple, at least for me.


I didn't have Sign In With Apple setup, so I went to the New York Times to set up a throwaway account to force that setup. Here's what I did:


(First, quit Skype. This is a little tricky because of the insistent keychain dialog. Click in the Skype window and type Command-Q. Cancel the keychain dialog a few times, and Skype will quit. Or use Force Quit in the Apple menu.)


  • In Safari, go to nytimes.com
  • click Login
  • click Continue With Apple
  • You will then get a series of 3 or so dialogs to set up Sign In With Apple. Go through them. (If you get a dialog that just asks "Do you want to sign in with your Apple ID...", then you already have it set up, and your Skype problem is different from mine.)
  • Finally, you will get a dialog to set up your login with the New York Times. Go ahead and do that.


Afterwards, Skype behaves normally for me, and doesn't request that key any more.


Reply

Skype - can't use as "Skype wants to export key "" from keychain

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