You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Start up and shut down failure in iphone XS

My XS can not start up and shut down and stuck on iphone logo on screen. I tried to force restart (volume up, volume down then hold power button) it too but nothing changed. Please help me,tnx.

iPhone XS, iOS 13

Posted on May 20, 2020 7:58 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2020 8:03 AM

Hello,


Try the rest of the steps here: If your iPhone, iPad or iPod touch won't turn on or is frozen

1 reply

Start up and shut down failure in iphone XS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.