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As it’s common, I ran out of space on my phone and decided to get the family plan on iCloud in order to free some space.
it started uploading but then stopped at 1% and doesn’t matter what I do or press, it won’t restart.
and in the settings, looks like this:
iPhone 6s, iOS 13
I said the same thing that Eric stated you're out of phone storage as outlined in the screenshot you posted.
and this link I gave you yesterday How to check the storage on your iPhone, iPad, and iPod touch - Apple Support is no different than the link Eric provided.
This is quite a weird case as even though your photos are already on your phone they don't want to seem to upload to iCloud, which would not take up anymore space on your phone.
But after some digging around on the internet, it seems that iCloud won't sync anything if your device has less than 300MB of available storage. Follow this Apple Support article to see what apps etc are using a lot of space and delete them or offload them so you don't have to worry about data loss.
Hope this helps!!
That seems a little wrong I'd say. With Optimise Storage, smaller, space-saving photos and videos are kept on your device while all of the original, full-resolution versions are stored in iCloud. When you open one of these smaller photos they download the original and when you done it offloads the original once again. And as long as you have enough storage in iCloud, you can store as many photos and videos as you want. Say your photo library is about 7GB, with optimise iPhone storage on they may become 400MB on your iPhone, in my case my 6GB library is only 204.1MB on my iPad! You can find more info in iCloud Photo storage here.
Hope this helps!!
You’re back and without anything nice or helpful to say.
hooray!
Thanks a lot, Less!
I’ve done pretty much anything I could, but just recently purchased the iCloud storage.
then again, one of the helpful articles that Eric sent me had this to say:
so I’m guessing I purchased it for nothing. :’)
will follow the advice you gave me, hopefully it will work!
The screen shot shows you ran out of storage on the phone.
I know that I ran out of space, that’s why I purchased the iCloud storage.
im taking a look into the links you sent me, I really appreciate it!
still, my issue is that the iPhone is “supposed” to back up on the cloud and it’s not doing that.
It needs more space on the phone to be able to sync properly as the screen shot shows.
Eric he is going to tell you that is not the issue, as OP stated in my response to his post yesterday
iPhone 6s won’t upload pics to iCloud
