You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone damage with water

i had purchase a i-phone XR from Badulla Abans,Srilanka. last month its got suck & i can't even switch on again. after checking by Abans they said that the phone got damage from the water & they can't even replace a phone or give a solution. what can i do for this. pls help on this.

iPhone XR, iOS 13

Posted on May 21, 2020 2:37 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2020 3:28 AM

Check this first --> Water and other liquid damage to iPhone or iPod isn't covered ...


Also please read this article --> Important handling information for iPhone - Apple Support


Similar questions

8 replies

May 21, 2020 4:01 AM in response to SravanKrA

Abans is the authorized dealer to I phones in Sri lanka. they checked the phone and it is there is a liquid damage. and also they said that they can't even do nothing to to my phone. still my phone have the warranty & it had 4 more months to end. kindly help on this & i'm not in a position to buy another phone or repair it.

iphone damage with water

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.