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Screen Frozen - Apple Logo Visible on Screen - Low Space Issue

Hello All,


I am using 11 Pro and screen got freeze might be due to space low, only apple logo is visible on screen.


I have tried to use my phone via restore mode , no luck on it.


Also, i have attached my phone with MacBook for more than 1 hour but its not showing either in iTunes or location.


Please provide the solution so that i can access my phone again.


Regards,

Rohit

iPhone 11 Pro, iOS 13

Posted on May 23, 2020 9:44 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2020 3:40 AM

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...



  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

1 reply
Question marked as Top-ranking reply

May 24, 2020 3:40 AM in response to rohit_bhayana

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...



  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

Screen Frozen - Apple Logo Visible on Screen - Low Space Issue

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